Machinery Service Technician (Mechanic) 2 - Main Shop

Hawthorne Machinery Co.; San Diego (CA); Sur place; USD 108 886 000 - 143 270 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

A great work environment and culture

Career growth and advancement

Training

Medical, Dental and Vision plans

Medical Video Appointments available

Health Savings Account available

Paid Time Off (PTO) Pay

401(k) Plan + Company Matching

Health and Dependent Care Flexible Sp​

Life & Accident Insurance

Employee Assistance Programs

Legal Plan

Travel Assistance Plan

Wellness Programs

Referral Bonus Program

Longevity Bonus Program

Recognition Programs

Hawthorne CAT discounts

Boot Reimbursement

Tuition Reimbursement

Company-Supplied Uniforms

Advanced Technical Training

Estimated Compensation $38.00-$50.00 +

Résumé du poste

Hawthorne Cat is seeking a skilled Machine Service Technician 2 - Field in California to diagnose and repair Caterpillar equipment across sites. The role emphasizes planning, safety, and cost control while delivering high-quality repairs.

Candidates should have 5–8 years of heavy equipment repair experience, tool proficiency, and the ability to work independently and with a team. Training and advancement opportunities are offered.

Qualifications

• Five to eight years of experience repairing Caterpillar or other heavy equipment.
• Successful completion of Level One Technician program.
• Valid California Driver’s License; Class C for shop, Class B for field work.
• Ability to use service software and diagnostic tools.
• Ability to work unsupervised and as part of a team.
• Must pass crane qualification and Lock Out/Tag Out & forklift certification.

Responsabilités

• Analyze and diagnose equipment malfunctions.
• Remove and install parts, disassemble/assemble components, and test with minimal supervision.
• Perform Caterpillar updates as directed by Caterpillar, Inc.
• Document diagnosis and repairs in daily service reports.
• Guide/mentor technicians with less expertise as needed.

Connaissances

Heavy equipment repair experience

Cat Interact

Servicelink

Diagnostic software

Team collaboration

Documentation skills

Formation

Level One Technician program

Outils

California Driver’s License (Class C)

California Class B license (field)

Hand tools required for CAT systems

Cat Interact/Servicelink tools

Description du poste

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

POSITION SUMMARY:

As a technician, with minimal supervision, the Machine Service Technician 2 - Field is responsible for providing high quality repairs on Caterpillar and allied equipment. The Machine Service Technician 2 - Field will diagnose and troubleshoot engines, powertrains, electrical, and hydraulic systems; experience with cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment is essential. Due to multiple projectsthe Machine Service Technician 2 - Field will be assigned, this position requires planning and organization skills with a particular emphasis on controlling job costs. The Machine Service Technician 2 - Field will investigate, analyze, and identify issues in order to make recommendations for the appropriate repairs. Our technicians work with a variety of people, communication skills that include strong interpersonal skills, effective writing, basic computer skills, and ability to respond to the lead technicians/management in a positive, caring, and timely manner is required.

ESSENTIAL FUNCTIONS:

1. Analyze and diagnose equipment malfunctions.
2. Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision.
3. Perform Caterpillar updates as directed by Caterpillar, Inc.
4. Analyze all Caterpillar and allied product equipment systems and components for proper operation based on theory of design.
5. Effectively communicate with peers, leads and other staff members.
6. Organize a job in a logical and economical sequence.
7. Utilize Cat Interact and Servicelink (computer programs) and other online tools as required.
8. Order parts through DBS (Dealer Business System).
9. Enter your labor time daily (DBS).
10. Perform assigned work within the communicated time quoted/flat rated.
11. Conduct customer training in proper use of Caterpillar equipment as needed.
12. Complete assigned jobs to meet flat rate times with minimal to no rework.
13. Write service reports that accurately document diagnosis and repairs performed on a daily basis.
14. Attend toolbox meetings as required.
15. Adhere to all company policies.
16. Follow contamination control and OSHA/MSHA rules and regulations.
17. Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems.
18. Perform other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. High school diploma or equivalent
2. Prefer to have one of the following.

• Five to eight (5-8) years of experience in the repair of Caterpillar or other heavy equipment products.
• Successful completion of Level One Technician program

1. General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment.
2. Ability to provide accurate information to lead/supervisor for quoting.
3. Ability to adapt to changes in the work environment;

• Manages competing demands;
• Changes approach or method to best fit the situation;
• Deals with frequent change, delays, or unexpected events.

1. Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position.
2. Ability to work unsupervised efficiently and be part of a team environment.
3. Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position.
4. Perform the position with pride in professionalism while following Hawthorne’s code of conduct.
5. Possess basic computer knowledge and ability to use service software required in position.
6. Must have valid California Driver’s License with a clean record.
7. Shop Requirements: Valid California Class “C” driver’s license.
8. Field Requirements: Valid California Class “B” driver’s license, if assigned vehicle is required.
9. Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment.

• NOTE: Some high dollar value tooling is supplied by Hawthorne.

1. Contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
4. Handling: Works with hands.
5. Reaching: Extends hands and arms in any direction.
6. Standing: Remains in standing position if required for certain repair or maintenance work.
7. Climbing: In and out of equipment.
8. Vision: Reads work tickets, parts and service books and operates heavy equipment.
9. Talking: Communicates via telecommunications, in writing, and in person.
10. Sitting: Sits in equipment and in vehicles.
11. Stooping: Bends body downward and forward by bending at knees or waist.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person.
13. Laying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather: Works in the field, outside with variations of temperature and weather.
3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $38.00-$50.00 per hour

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS:

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.