Machine Operator

Anchor Industries; Evansville (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Anchor Industries in Evansville, IN is seeking a Product Specialist I to drive sales and support customers with custom fabric solutions. The successful candidate will have strong technical expertise and sales skills, ideally with at least two years of relevant experience. The role involves maintaining customer relationships, generating leads, and representing the company at events. A bachelor's degree is preferred. Travel required approximately six weeks per year for trade shows and customer visits.

Qualifications

• Minimum two years of experience in sales, customer service, or technical support.
• Experience ideally in a manufacturing or construction-related environment.

Responsibilities

• Build and maintain strong customer relationships through proactive communication.
• Generate and qualify new leads through various outreach strategies.
• Present products highlighting quality, innovation, and value.
• Close sales to meet or exceed defined goals.
• Provide responsive customer service including product returns.
• Collaborate with internal teams to improve product offerings.
• Stay informed on product updates and competitor offerings.
• Represent the company at industry events and trade shows.

Skills

Customer relationship skills

Sales proficiency

Technical expertise

Proactive communication

Education

Bachelor’s degree preferred

Job description

Anchor Industries is a leading U.S. manufacturer of commercial tents, shade structures, pool covers, and other fabric-based products. For more than 130 years, Anchor has built a reputation for innovation, quality, and customer service across a wide range of industries.

Job Purpose:

The Product Specialist I plays a key role in growing Anchor Industries’ business by connecting customers with custom fabric solutions that meet their unique needs. This position combines technical expertise, product knowledge, and customer relationship skills to drive sales, strengthen client partnerships, and contribute to ongoing product and market development initiatives.

Essential Duties and Responsibilities:

• Build and maintain strong customer relationships through proactive communication—phone, email, video, and in-person visits.
• Generate and qualify new leads through outreach, trade shows, referrals, and digital channels.
• Present Anchor’s products in a way that highlights quality, innovation, and value.
• Close sales effectively to meet or exceed defined goals and revenue targets.
• Use Anchor’s quoting and manufacturing systems to prepare and process accurate orders.
• Provide responsive, solutions-oriented customer service, including support for product returns and repairs.
• Collaborate with internal teams (engineering, production, and marketing) to communicate customer feedback and identify opportunities for improvement.
• Stay informed on product updates, emerging technologies, and competitor offerings.
• Represent Anchor Industries at industry events, trade shows, and customer visits in a professional and engaging manner.
• Uphold Anchor’s values by communicating openly and respectfully with all customers, partners, and colleagues.

Education/Experience:

• Bachelor’s degree preferred; relevant work experience will be considered.
• Minimum two (2) years of experience in sales, customer service, or technical support—ideally in a manufacturing or construction-related environment.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Primarily office-based; frequent sitting and computer use.
• Occasional lifting up to 30 lbs. and moderate physical activity when visiting production or installation sites.
• Ability to work in both climate-controlled and production environments as needed.
• Normal vision required; ability to distinguish colors and focus at varying distances.
• Reasonable accommodations available for qualified individuals with disabilities.

Potential for Promotion:

Dependent upon availability and individual performance.

Travel Requirements:

• Approximately 6 weeks per year for trade shows, training, or customer visits (domestic travel primarily).
• Travel may increase as business expands.