Machine Learning Engineer Intern (Agentic Platform) - 2027 summer

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Wellbeing benefits

10 paid holidays per year

Housing allowance

Job summary

TikTok USDS Joint Venture LLC is seeking a Software Engineer Intern for the Agentic Platform team, building autonomous AI agents to heal and optimize infrastructure at scale. You will work on production-grade automation, integrate with logging and ticketing systems, and help reduce manual toil while learning from industry professionals.

The role is a 12-week Summer 2027 internship with hands-on experience, collaboration across SRE, Systems, and capacity teams, and exposure to LLM orchestration

Qualifications

• Pursuing a Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or related field.
• Able to commit to a 12-week internship during Summer 2027.
• Proficient coding skills and strong algorithm & data structure basis.
• Effective communication and teamwork skills.

Responsibilities

• Workflow Automation & Triage: Apply the Agentic Platform to specific workflows, scaling diagnostic playbooks and enable intelligent triage, isolation, and auto-healing of complex hardware and system faults.
• Systems Integration: Integrate our AI agent framework with core internal logging, monitoring, and ticketing systems.

Skills

Coding skills

Algorithms & data structures

Communication & teamwork

Education

Pursuing Bachelor's degree in CS/CE/SE or related

Pursuing Master's degree (preferred)

Tools

None specified

Job description

Responsibilities

The Agentic Platform team is the force-multiplier for TikTok USDS JV's Infrastructure and Platform teams. We are building and deploying a highly advanced, autonomous layer of AI agents that act as "virtual team members" for SRE, Systems, Capacity, Networking and operational roles. Our agents don't just alert—they observe signals, diagnose root causes, execute complex machine remediations, and safely report outcomes to humans and core cloud infrastructure. Operating under the principle that "agents own the toil, humans own the judgment," we are a 0 to 1 engineering team tackling massive infrastructure challenges. Over the next 6 months, our mission is to eliminate over 50% of manual ticket-handling effort across USDS and measurably optimize critical machine infrastructure (GPU, HDFS) and Disaster Recovery (DR) readiness metrics. We are looking for a Software Engineer who thrives in fast-paced environments and is passionate about building production-grade automation. In this role, you will help build the foundational services, integrations, and tools that power our autonomous agents, enabling the fleet to heal itself at scale. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Workflow Automation & Triage: Apply the Agentic Platform to specific workflows, scaling diagnostic playbooks and enable intelligent triage, isolation, and auto-healing of complex hardware and system faults (e.g., FS read-only, disk, RDMA, and network interface cards).
• Systems Integration: Integrate our AI agent framework with core internal logging, monitoring, and ticketing systems (e.g., SAOS, Fault, Tianshu, and Alto).

Qualifications

Minimum Qualification(s):

• Currently pursuing an Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Able to commit to a 12-week internship during Summer 2027.
• Proficient coding skills and strong algorithm & data structure basis.
• Effective communication and teamwork skills.

Preferred Qualifications

• Currently pursuing an Master's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Agentic Frameworks: Exposure to or strong interest in LLM orchestration, custom agent architectures, or API-driven automation.

Job Information

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

【For Pay Transparency】Compensation Description (hourly)

The hourly rate range for this position in the selected city is $45- $45.

• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.
• The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.