MAC Freelance Artist – In-Store Beauty & Merch Pro

The Estee Lauder Companies Inc.; Grand Rapids (MI); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

The Estée Lauder Companies Inc. is seeking freelance in-store ambassadors to deliver personalized beauty service and product demonstrations at our prestige retail locations.

You will join a high-performing team, educate customers on brand offerings, and help drive engagement through events and product showcases. This in-store role emphasizes flexible retail hours, excellent customer service, and the ability to adapt to a fast-paced environment.

Qualifications

• Inspirational, authentic, and personalized customer service.
• Availability: ability to work flexible retail hours including days, nights, weekends, and special events in a fast-paced environment.
• Work Authorization: ability to provide proof of legal authorization to work in the United States upon hire/interview.
• Previous retail or beauty industry experience; familiarity with retail sales environment and customer-facing service execution.

Responsibilities

• Deliver personalized, high-quality customer service and beauty consultations to in-store customers.
• Execute visual merchandising displays and maintain presentation standards across the retail floor.
• Support and execute in-store promotional events and product demonstrations to drive customer engagement.
• Maintain active knowledge of brand product offerings, features, and application techniques to effectively educate customers.
• Collaborate with store staff and team members to ensure smooth floor operations and optimal customer experience during scheduled shifts.

Skills

Customer service

Flexible hours

Job description

The Estée Lauder Companies Inc. is seeking freelance in-store ambassadors to deliver personalized beauty service and product demonstrations at our prestige retail locations.

You will join a high-performing team, educate customers on brand offerings, and help drive engagement through events and product showcases. This in-store role emphasizes flexible retail hours, excellent customer service, and the ability to adapt to a fast-paced environment.