MAC Beauty Advisor - Part Time - Independence Mall

Belk; Wilmington (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Belk in Wilmington, NC is seeking a Beauty Advisor to drive sales and deliver an exceptional customer experience. You will perform makeup applications, provide customized recommendations, and build lasting client relationships to meet each client’s needs.

You’ll contribute to promotions and events, use clienteling tools and digital devices to share inventory details, and maintain visual standards while supporting store operations and a collaborative team culture.

Qualifications

• Experience in beauty or fragrance retail preferred.
• Ability to consult and recommend products based on client needs.
• Willingness to work flexible schedule including nights and weekends.
• Maintains professional licenses and certifications as required by state/local regs.

Responsibilities

• Demonstrate ownership and drive store objectives.
• Build memorable experiences through relationships with teammates, vendors, customers, and community.
• Deliver personalized consultations and product recommendations to meet client needs.
• Execute promotions and events to maximize sales performance.
• Provide omnichannel service using digital tools and inventory details.
• Build product knowledge and perform suggestive selling and artistry in latest beauty trends.
• Merchandise and replenish products to maintain visual standards and hygiene.
• Contribute to a positive store culture and collaborate with the team.
• Support store operations and adapt to changing circumstances.

Skills

Customer service

Communication

Sales-driven

Team collaboration

Adaptability

Tech-savvy

Makeup application

Education

Cosmetology license

Tools

Clienteling tools

POS system

Smartphone / tablet

Job description

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.

• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

• Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.

• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.

• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
  

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

• Comfortable with and enjoy assisting customers with makeup application and skincare services.

• Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.