MA- Worcester County South- RN Case Manager

Transformcap; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation packages

Comprehensive health coverage

Generous paid time off

401(k) employer match not currently ••

Job summary

Abby Care in Massachusetts is seeking a dedicated Registered Nurse to join as an RN Case Manager in Worcester. You will coordinate patient care, work with PCPs and therapy teams, and ensure high-quality home-based services in a fast-paced environment.

This full-time role requires clinical excellence, strong organizational skills, and the ability to travel locally to support patients and families. Bilingual in Spanish is preferred; MA RN license required.

Qualifications

• Active Massachusetts RN license.
• 2 years RN experience in clinical settings; home health preferred.
• Bilingual in Spanish preferred.
• Knowledge of Medicaid paid family caregiving program preferred (training provided).

Responsibilities

• Manage a diverse patient caseload and coordinate care.
• Provide coaching and oversight to HHAs to ensure high-quality care.
• Maintain accurate electronic charting with timely updates (24-hour turnaround).
• Communicate with PCPs, therapy providers, and internal teams; participate in on-call and rotations.
• Monitor patient outcomes and work to reduce readmissions.

Skills

Registered Nurse

Case management

Home health

Bilingual Spanish

Education

Associate or Bachelor of Science in Nursing

Tools

EHR systems

Job description

About Abby Care: Powering the future of care at home for all of America.

Abby Care is building the leading AI-native platform for family‑led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI‑powered platform to train, enable, and support family caregivers in delivering high‑quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher‑cost settings, and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family‑led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

The Role

We’re looking for a passionate Registered Nurse to join our team as an RN Case Manager. This role will report into the Director of Nursing in Massachusetts. This is a Full‑Time opportunity based in the Worcester South County.

The RN Case Manager at Abby Care provides the comprehensive care and coordination of services for patients within their caseload. This role requires a nurse with excellent organizational skills, strong communication abilities, and a dedication to providing high‑quality patient care. The RN Case Manager will work closely with patients, families, Primary Care Physicians (PCPs), therapy providers, and internal support teams to ensure optimal patient outcomes.

Key Responsibilities:

• Patient Care and Coordination:
  • Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
  • Provide coaching, oversight, and support to Home Health Aides (HHAs) to ensure high‑quality patient care and adherence to clinical standards.
  • Develop and implement individualized care plans based on patient assessments and goals.
  • Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
  • Provide education and support to patients and families regarding their health care needs and treatment plans.
• Clinical Documentation:
  • Maintain accurate and timely electronic charting, with a preference for real‑time documentation.
  • Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24‑hour turnaround time.
• Communication and Collaboration:
  • Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
  • Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
  • Participate in on‑call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.
• Quality Assurance:
  • Achieve caregiver satisfaction by providing high‑quality, compassionate care and support.
  • Monitor and work to improve patient readmission rates.
  • Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

The Requirements:

• An Associate's Degree or a Baccalaureate School of Nursing Degree.
• Current and valid license as a Registered Nurse in the state of Massachusetts.
• Bilingual in Spanish (preferred).
• 2 years of experience as a Registered Nurse in a clinical setting; 1 year of home health experience preferred.
• Case management/supervisor experience and pediatric/adult care experience preferred.
• Knowledge of Medicaid paid family caregiving program and HHA scope of practice preferred (training provided if needed).
• Reliable transportation, valid driver's license, and current auto insurance required.
• Ability to work flexible hours, travel locally, and provide on‑call service to patients/families.
• Knowledge of OASIS preferred (training provided if needed).

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full‑time employees are eligible for an annual company performance bonus.
• Comprehensive health coverage that works for you. Choose from high‑quality medical, dental and vision options, including a $0 deductible PPO and a company‑funded HSA, alongside employer‑paid life and disability insurance.
• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
• Financial savings benefits to support your future. We support your financial well‑being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data‑based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact [e-mail].