MA/PSR

Loma Linda University Health; Rancho Cucamonga (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Loma Linda University Health seeks a Medical Assistant/Patient Service Representative in the FMG/UHC Registration department. You will assist with patient check-in/check-out and appointment procedures under supervision, performing patient-oriented tasks and contributing to efficient flow.

Requirements include MA program graduate, high school diploma or GED, and MA certification with BLS. English is required; Spanish preferred; ambulatory setting experience is a plus.

Qualifications

• High school diploma or GED required.
• Graduate of an MA program.
• Minimum one year MA experience, ambulatory setting preferred.
• Medical Assistant certification required.
• BLS certification required.
• English proficiency; Spanish preferred.

Responsibilities

• Assist with patient oriented procedures and age-appropriate care.
• Monitor and manage patient flow for check-in/check-out and appointments.
• Work under supervision of physician or licensed staff.
• Perform other duties as needed.

Skills

English proficiency

Spanish preferred

Communication

Reading & writing

Attention to detail

Education

High school diploma or GED

Medical Assistant program graduate

Tools

Computer/office software

EHR/medical software

Job description

Department

FMG/UHC Registration

Job Summary

The MA/PSR performs patient oriented procedures with the ability to work with and evaluate specific age groups and tasks within the scope of their education and training, under the supervision of a physician or licensed staff person. The MA/PSR monitors & controls patient flow for check-in, check-out, and appointment procedures. Performs other duties as needed.

Education and Experience

High school diploma or GED required. Graduate of a Medical Assistant (MA) program required. Minimum one year Medical Assistant experience required, preferably in an ambulatory setting.

Knowledge and Skills

Medical Assistant principles and practices in an ambulatory setting. Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment. Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications

Medical Assistant (MA) certification required. Basic Life Support (BLS) certification from the American Heart Association.

Mission and Core Values

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.