MA Plumbing Permits & Compliance Specialist

Culligan Quench; Boston (MA); On-site; USD 40,000 - 41,000; Full time

Job summary

Culligan Quench is seeking a Plumbing Permit Specialist in Massachusetts to manage and coordinate all plumbing permit activities across multiple municipalities. The role ensures compliance with state regulations and AHJs, liaising between internal teams and licensed plumbers to obtain permits and coordinate inspections.

The ideal candidate will have 3+ years in permitting/compliance, strong organizational skills, and the ability to manage multiple projects.

Qualifications

• High school diploma or equivalent.
• 3+ years of permitting, compliance, construction administration, plumbing operations, or related field.
• Knowledge of Massachusetts permitting processes and municipal requirements.
• Experience coordinating with licensed plumbers, contractors, or regulatory agencies.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Excel and Outlook.
• Ability to manage multiple projects and competing deadlines.

Responsibilities

• Prepare, submit, track, and obtain plumbing permits from Massachusetts cities and towns.
• Coordinate permit applications with licensed Massachusetts plumbers and contractors.
• Review project scopes to determine permit requirements and applicable regulations.
• Monitor permit statuses and proactively resolve permitting delays.
• Maintain permit renewal schedules and expiration tracking.
• Ensure permit documentation is complete, accurate, and submitted in a timely manner.
• Maintain knowledge of Massachusetts plumbing codes, regulations, and permitting requirements.
• Verify projects comply with state and local plumbing requirements before work begins.
• Monitor regulatory changes and communicate impacts to operations teams.
• Ensure all work requiring licensed plumbing services is properly permitted.
• Support internal compliance audits and corrective action initiatives.
• Schedule required inspections with local municipalities.
• Coordinate inspection readiness with field service teams and licensed plumbers.
• Track inspection outcomes and ensure deficiencies are corrected promptly.
• Obtain and maintain inspection approvals and close-out documentation.
• Partner with Operations, Field Service, Sales, and Project Management teams to support installations and remediation projects.
• Provide permit-related guidance during project planning and execution.
• Identify permitting risks that may impact project timelines or customer commitments.
• Assist in developing permit process improvements and standard operating procedures.
• Maintain permit databases and records management systems.
• Ensure permit files contain all required approvals, licenses, inspection reports, and supporting documentation.
• Generate reports on permit activity, turnaround times, approval rates, and compliance metrics.
• Support internal and external audits by providing documentation and records.
• Serve as the primary point of contact for municipalities regarding permit applications and inspections.
• Communicate permit requirements, statuses, and timelines to internal stakeholders.
• Build and maintain positive working relationships with local permitting offices and inspectors.
• Escalate issues that may impact project schedules or regulatory compliance.

Skills

Regulatory compliance

Project coordination

Attention to detail

Communication skills

Time management

Education

High school diploma or equivalent

Bachelor's/Associate degree in Business/Construction/PM (preferred)

Tools

Microsoft Office

Excel

Outlook

Job description

Culligan Quench is seeking a Plumbing Permit Specialist in Massachusetts to manage and coordinate all plumbing permit activities across multiple municipalities. The role ensures compliance with state regulations and AHJs, liaising between internal teams and licensed plumbers to obtain permits and coordinate inspections.

The ideal candidate will have 3+ years in permitting/compliance, strong organizational skills, and the ability to manage multiple projects.