Luxury Valet & Bellman — Guest Experience Pro

One Ocean Resort & Spa; Key West (FL); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Key West La Concha, Autograph Collection in downtown Key West is seeking a courteous valet to greet guests, park vehicles, and ensure smooth arrival and departure experiences.

You will conduct vehicle walkarounds, note any damage, secure keys, and retrieve cars promptly while maintaining high safety and service standards. This full-time role offers steady shifts and a chance to work in a luxury hotel environment.

Qualifications

• Valid driver's license with a clean driving record.
• Proven experience with strong customer service skills.
• Ability to drive vans, cars and trucks, including manual transmissions.
• Physical ability to lift and move 10–25 pounds as needed.
• High work ethic and self-initiative.

Responsibilities

• Greet guests and ticket vehicles appropriately.
• Ensure a walk around of the vehicle, notating any prior damage.
• Safely navigate guest vehicle to parking location, ensuring the vehicle is secured and locked.
• Tag and secure guest keys in lock box.
• Retrieve guest vehicles for departure in a timely manner.

Skills

Customer service

Verbal communication

Written communication

Self-initiative

Teamwork

Tools

Vehicle operation

Manual transmission

Job description

Key West La Concha, Autograph Collection in downtown Key West is seeking a courteous valet to greet guests, park vehicles, and ensure smooth arrival and departure experiences.

You will conduct vehicle walkarounds, note any damage, secure keys, and retrieve cars promptly while maintaining high safety and service standards. This full-time role offers steady shifts and a chance to work in a luxury hotel environment.