Luxury Timepiece Sales Specialist – Elite Client Experience

Lv Luxury Jewelers; Las Vegas (NV); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive salary plus commission

401k match

Medical, dental, vision insurance

Paid vacation

Job summary

Horologio, a premier multi-brand luxury watch boutique, seeks a high-performing Sales Associate to deliver an elevated client experience, meet sales goals, and cultivate long-term client relationships through exceptional service and product knowledge.

The role requires 2+ years in luxury retail, strong communication and CRM proficiency, and flexibility for weekends/holidays. You will be part of a boutique team delivering unsurpassed service and brand storytelling.

Qualifications

• Minimum 2 years of sales experience in luxury retail or high-end client-facing environments.
• Proven ability to build and maintain long-term client relationships.
• Strong communication, presentation, and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet or exceed sales targets.
• Comfortable using CRM and POS systems.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Deliver a personalized, luxury client experience from greeting through post-sale follow-up.
• Build, manage, and grow a personal client book using CRM best practices.
• Conduct consistent outreach and follow-up to nurture long-term client relationships.
• Achieve and exceed individual sales targets and KPIs.
• Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands.
• Accurately process sales, deposits, and service transactions.
• Maintain in-depth knowledge of brands, collections, and complications.
• Document client interactions and preferences in CRM systems.

Skills

Luxury retail sales

Client relationships

Communication

Presentation

Interpersonal skills

Tools

CRM software

POS systems

Job description

Horologio, a premier multi-brand luxury watch boutique, seeks a high-performing Sales Associate to deliver an elevated client experience, meet sales goals, and cultivate long-term client relationships through exceptional service and product knowledge.

The role requires 2+ years in luxury retail, strong communication and CRM proficiency, and flexibility for weekends/holidays. You will be part of a boutique team delivering unsurpassed service and brand storytelling.