Luxury Store Manager: Lead & Elevate Customer Experience

Tapestry, Inc.; Hackensack (NJ); On-site; USD 62,000 - 94,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

A leading global fashion house seeks a Store Manager to lead store operations in Hackensack, NJ. This role emphasizes driving sales and fostering a positive team culture while delivering exceptional customer experiences. The ideal candidate has 1–6 years of retail leadership experience, a passion for team building, and strong business acumen. The position involves flexible scheduling and a focus on empowering staff to exceed expectations, all within a collaborative and inclusive environment.

Qualifications

• 1–6 years of leadership experience in retail or service industries.
• Passion for leading people and building strong teams.
• Strong understanding of luxury or fashion trends.

Responsibilities

• Drive sales, profitability, and productivity across all channels.
• Champion a service-first culture and deliver exceptional client experiences.
• Inspire, coach, and develop a diverse, high-performing team.

Skills

Leadership in retail or service industries

Team building

Customer service excellence

Strong business acumen

Exceptional communication skills

Education

Combination of education and experience in retail

Tools

Microsoft Office

Retail systems (labor management, inventory, sales reporting)

Job description

A leading global fashion house seeks a Store Manager to lead store operations in Hackensack, NJ. This role emphasizes driving sales and fostering a positive team culture while delivering exceptional customer experiences. The ideal candidate has 1–6 years of retail leadership experience, a passion for team building, and strong business acumen. The position involves flexible scheduling and a focus on empowering staff to exceed expectations, all within a collaborative and inclusive environment.