Luxury Spa Massage Therapist – On-Call

Boardwalk IG Management LLC; Yountville (CA); On-site; USD 20,000 - 28,000; Part time

Job summary

The Spa at Estate Yountville is seeking a licensed Massage Therapist to deliver luxury treatments in a refined Napa Valley setting. This on-call role supports the Lead Massage Therapist and Spa Supervisor while upholding Forbes-standard service and guest satisfaction.

Responsibilities include performing massage and body treatments per the spa menu, customizing sessions for guest needs, maintaining treatment rooms, and supporting retail goals.

Qualifications

• Active and current Massage Therapy License in good standing.
• Completion of state-required massage therapy training hours.
• Previous spa or luxury hospitality experience preferred.
• Strong knowledge of anatomy, physiology, contraindications, and therapeutic massage techniques.
• Excellent communication and guest service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while following established protocols.
• Commitment to maintaining licensure and continuing education.

Responsibilities

• Perform all massage and body treatments in accordance with the Spa Treatment Menu and Massage Therapist Protocol Manual.
• Customize treatments based on guest needs, health considerations, contraindications, and feedback.
• Maintain knowledge of anatomy, physiology, and therapeutic massage techniques.
• Deliver consistent, high-quality treatments aligned with luxury spa standards.
• Conduct thorough guest consultations and maintain accurate treatment documentation.
• Recommend appropriate enhancements, home care products, and follow-up services.
• Adhere to scheduled treatment times and professional shift standards.
• Maintain cleanliness, organization, and sanitation of treatment rooms in accordance with state regulations.
• Properly disinfect tools and equipment following all sanitation requirements.
• Restock treatment rooms and notify leadership of inventory needs.
• Support retail operations by maintaining product knowledge and meeting established performance goals.
• Attend scheduled trainings and participate in ongoing education.
• Address guest concerns professionally and escalate service recovery needs to leadership when appropriate.
• Perform additional duties as assigned to support spa operations.

Skills

Massage Therapy

Guest Service

Communication

Attention to Detail

Independence

Education

Massage Therapy License

Job description

The Spa at Estate Yountville is seeking a licensed Massage Therapist to deliver luxury treatments in a refined Napa Valley setting. This on-call role supports the Lead Massage Therapist and Spa Supervisor while upholding Forbes-standard service and guest satisfaction.

Responsibilities include performing massage and body treatments per the spa menu, customizing sessions for guest needs, maintaining treatment rooms, and supporting retail goals.