Luxury Spa Attendant - Create Relaxing Guest Experiences

Carneros Resort and Spa; Napa (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Job summary

Carneros Resort and Spa invites a Spa Attendant to uphold a luxurious guest experience, keeping spa facilities pristine and ensuring smooth operations. You will assist guests with amenities, stock and maintain treatment spaces, and support therapists and front desk staff.

The ideal candidate is attentive, service-oriented, and detail-driven, with a passion for wellness and hospitality, and willing to work in a luxury resort setting with a collaborative team.

Qualifications

• Experience in luxury hospitality, spa, wellness, or fitness settings preferred.
• Strong guest service and interpersonal skills with ability to anticipate guest needs.
• High attention to cleanliness, organization, and detail.
• Ability to multitask in a fast-paced, guest-facing environment.
• Knowledge of spa amenities, wellness treatments, and self-care products is a plus.
• Must be able to lift up to 40 lbs, stand for extended periods, and work weekends/holidays as needed.

Responsibilities

• Welcome guests warmly and provide a relaxing, luxury experience from arrival to departure.
• Escort guests through the spa, explaining amenities and services available.
• Offer refreshing beverages, towels, and additional comforts to enhance relaxation.
• Ensure spa areas are fully stocked, clean, and organized, including lounges, locker rooms, and treatment spaces.
• Assist with scheduling inquiries, appointment confirmations, and guest requests.
• Handle guest concerns promptly and professionally, escalating issues when necessary.

Skills

Guest service

Interpersonal skills

Attention to detail

Organization

Multitasking

Fast-paced environment

Job description

Carneros Resort and Spa invites a Spa Attendant to uphold a luxurious guest experience, keeping spa facilities pristine and ensuring smooth operations. You will assist guests with amenities, stock and maintain treatment spaces, and support therapists and front desk staff.

The ideal candidate is attentive, service-oriented, and detail-driven, with a passion for wellness and hospitality, and willing to work in a luxury resort setting with a collaborative team.