Luxury Sales Professional

REEDS Jewelers; Mount Pleasant (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

REEDS Jewelers in Mount Pleasant is seeking a Luxury Sales Professional to deliver high-end client service and drive sales in a luxury environment. You will build strong client relationships, present fine jewelry and timepieces with expertise, and contribute to a premium in-store experience.

Ideal candidates bring luxury retail experience, a strategic sales mindset, and a passion for relationship-building with a global clientele.

Qualifications

• Experience in luxury or client-centric retail
• Proven success in customer service with a refined, global clientele
• Strong interpersonal skills and relationship-building ability

Responsibilities

• Create memorable, one-to-one client experiences with high-touch service
• Meet and exceed individual sales goals while upholding store standards
• Act as trusted advisor by understanding client stories, styles, and preferences
• Support in-store events and brand activations to boost visibility and excitement

Skills

Luxury retail experience

Client service

Relationship building

Sales-driven

Job description

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family‑owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.

Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.

We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client‑driven setting while building valuable experience in sales, leadership, and operations.

Mount Pleasant Towne Centre offers a thriving open‑air shopping experience in one of Charleston’s most desirable suburbs. Mt. Pleasant features top‑rated schools, beautiful neighborhoods, quick access to beaches, and a strong sense of community. This location offers retail professionals the chance to grow their career in a luxury retail market while enjoying a coastal, family‑friendly lifestyle.

Key Responsibilities

Client Experience & Sales Excellence

• Create memorable, one‑on‑one client experiences by delivering personalized, high‑touch service
• Act as a trusted advisor by understanding each client’s story, style, and preferences
• Build and maintain meaningful relationships with a global and diverse clientele
• Meet and exceed individual sales goals while contributing to overall store success
• Engage in thoughtful follow‑up and client outreach using clienteling systems and CRM tools
• Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

• Continuously improve product knowledge to confidently present luxury jewelry and timepieces
• Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection
• Participate in ongoing training programs designed to sharpen your luxury sales expertise
• Represent REEDS’ brand and values through polished communication, presentation, and service
• Take a proactive and creative approach to problem‑solving and client engagement

Professional Growth & Team Contribution

• Work collaboratively in a team‑focused environment to achieve shared goals
• Demonstrate curiosity, adaptability, and a strong desire to learn and grow
• Support in‑store events and brand activations to enhance visibility and client excitement
• Uphold the visual and operational standards of a luxury retail space

Our Values

This team member must embody REEDS' core values:

• Integrity – We live ethically and honestly in every moment and interaction.
• Performance Excellence – We pursue success relentlessly and learn from every experience.
• Stewardship – We honor the trust placed in us by our associates, clients, and communities.
• Professionalism – We attract and grow exceptional talent through development and self‑leadership.
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward‑thinking action.
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Requirements

• Experience in luxury or client‑centric retail required; fine jewelry or timepiece background strongly preferred
• A strategic sales mindset and motivation to continuously elevate personal performance
• Proven success in customer service with a refined, global, and diverse clientele
• Strong interpersonal skills with a passion for relationship building and client development
• Self‑starter who thrives in a fast‑paced, dynamic environment and welcomes new challenges
• Creativity, adaptability, and a proactive approach to problem‑solving
• Must be legally eligible to work in the U.S.
• Must be able to sit or stand for extended periods as required