Luxury Sales Advisor

CADAR Fine Jewelry; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

CADAR Fine Jewelry in New York seeks a Luxury Sales Advisor to deliver extraordinary client experiences and build long-term relationships. This role requires a polished professional with a minimum of 5 years in luxury retail or hospitality, exceptional client servicing skills, and a passion for craftsmanship.

The ideal candidate will embody CADAR’s values, providing impeccable service and actively developing a robust clientele. Medical, dental, and life insurance benefits are provided.

Qualifications

• 5+ years in luxury retail, fashion, jewelry, or luxury hospitality.
• Proven success in client development and repeat business generation.
• Fluent in English; Spanish and Portuguese are preferred.

Responsibilities

• Deliver extraordinary client experiences as a brand ambassador.
• Provide impeccable service to ensure memorable client interactions.
• Build and maintain a high-value client portfolio using CRM tools.

Skills

Luxury clientelling expertise

Emotional intelligence

Refined communication

Strong commercial acumen

Education

5+ years in luxury retail or hospitality

Tools

CRM tools

Job description

As a founder‑led Maison, CADAR was built on the belief that true luxury is deeply personal, crafted with intention, delivered with meaning, and experienced through extraordinary human connection. Each creation reflects a world where artistry, architectural beauty, craftmanship and emotion converge to create a timeless expression of your unique personality. Today, as we prepare to open our landmark NYC flagship boutique, we are seeking exceptional talents to join us at the beginning of a defining chapter.

Beyond a sales advisor role, it is an opportunity to become a Maison entrepreneur, curator of relationships, and architect of unforgettable client experiences.

The Opportunity

We seek a polished, entrepreneurial, client‑centric Luxury Sales Advisor with experience in high‑end luxury retail, fine jewelry, couture, art, design or hospitality‑driven luxury environments. The ideal candidate understands that exceptional selling begins with connection, discretion, and trust and evolves into long‑term client relationships built through impeccable service and personalized attention.

The CADAR Sales Advisor combines:

• White‑glove service excellence
• Entrepreneurial business ownership mentality
• Luxury clientelling expertise
• Emotional intelligence and refined communication
• Passion for craftsmanship, design, and storytelling
• Ability to cultivate UHNW / HNW relationships
• CRM discipline and proactive outreach
• Strong commercial acumen with elevated service standards

The CADAR Sales Advisor not only creates an impeccable service but also creates desire, nurture loyalty, and builds enduring relationships with the Maison.

Key Responsibilities

• Deliver Extraordinary Client Experiences:
• Serve as an exceptional ambassador of the Maison, embodying CADAR’s values of artistry, refinement, warmth, and excellence.
• Provide impeccable white‑glove service, ensuring every client interaction feels personal, memorable, and deeply elevated.
• Create a boutique atmosphere that is welcoming, elegant, and emotionally resonant.
• Anticipate client needs with discretion, grace, and thoughtful attention to detail.
• Build a Personal Luxury Business.
• Approach your role with an entrepreneurial mindset.
• Develop meaningful, long‑term relationships with local and international clientele.
• Proactively identify new business opportunities through networking, outreach, referrals, and relationship cultivation.
• Execute strategic follow‑up, appointment setting, and personalized client engagement initiatives.
• Clienteling; Relationship Management.
• Build and maintain a robust, high‑value client portfolio using CRM tools and thoughtful relationship strategies.
• Drive repeat business through elevated after‑sales care, bespoke outreach, and tailored experiences.
• Understand client milestones, preferences, lifestyle, and gifting opportunities to create highly personalized service.
• Activate VIP relationships and cultivate ambassadors for the Maison.
• Become an expert in CADAR’s collections, craftsmanship, design inspiration, and Maison heritage.
• Translate product knowledge into emotional storytelling that deepens connection and enhances desirability.
• Confidently present exceptional pieces with authenticity, elegance, and passion.
• Consistently exceed sales goals and key performance metrics including revenue targets, UPT, ADT, conversion, CRM growth and repeat client rate.
• Support boutique merchandising, visual excellence, and operational standards that reflect the Maison’s elevated identity.

Ideal Profile

• 5+ years in luxury retail, fashion, jewelry, design, art gallery, couture, or luxury hospitality.
• Proven success in client development and repeat business generation.
• Experience serving UHNW/HNW clientele preferred.
• Refined personal presentation and sophisticated communication style.
• Entrepreneurial spirit with a genuine passion for building business.
• Fluent in English, and additional languages such as Spanish and Portuguese are highly valued.

Medical, dental, vision, life, and disability insurance fully covered by the company.