Luxury Retail Supervisor: Lead & Elevate Service

Tapestry Inc; Oak Brook (IL); On-site; USD 23,419 - 38,228; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry Inc is seeking a Supervisor for their Oak Brook location. This role involves creating a customer-first environment to drive sales and ensure exceptional service. Candidates should have retail leadership experience, strong communication skills, and a proven ability to meet sales targets.

The Supervisor will coach the team, build client relationships, and ensure operational excellence. Benefits include medical and dental coverage, 401(k), and paid parental leave.

Qualifications

• Experience in luxury/premium retail preferred.
• Comfort with omni-channel/virtual selling tools.

Responsibilities

• Drive personal sales performance and lead team to achieve sales targets.
• Build client relationships through proactive outreach.
• Coach team on goals and performance.

Skills

Strong written and verbal communication skills

Detail-oriented and proactive

Ability to multitask and prioritize

Education

2+ years in a retail service environment or floor leadership role

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Tapestry Inc is seeking a Supervisor for their Oak Brook location. This role involves creating a customer-first environment to drive sales and ensure exceptional service. Candidates should have retail leadership experience, strong communication skills, and a proven ability to meet sales targets.

The Supervisor will coach the team, build client relationships, and ensure operational excellence. Benefits include medical and dental coverage, 401(k), and paid parental leave.