Luxury Retail Store Manager: Lead Sales & Clienteling

Julia Amory; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus potential

PTO

Paid holidays

Job summary

Julia Amory is seeking a Retail Store Manager in Dallas, TX to lead in-store operations, clienteling, and brand representation. You will drive sales performance, manage inventory, and oversee visual merchandising and daily store activities.

The role requires 3–5 years in luxury retail with at least 2 years of store management, plus proven experience in team leadership, events, and high-level customer service.

Qualifications

• 3–5 years of luxury retail experience.
• Minimum of 2 years retail Store Management.
• Proficiency with inventory planning and management.
• Expertise with POS and retail reporting systems.
• Skilled in visual merchandising standards and execution.
• Experience hosting events and community engagement initiatives.
• Strong organizational and time-management skills.
• Highly self-motivated with the ability to take initiative and own projects from start to finish.
• Ability to thrive in a small-team environment.
• Ability to lift and move merchandise up to 25–30 lbs.
• Flexibility to work retail hours including evenings, weekends, and holidays.
• Salary + bonus structure.
• PTO and paid holidays.

Responsibilities

• Recruit and hire high quality sales associates across all levels.
• Drive associate growth and performance through structured training, mentorship, and coaching.
• Conduct regular performance reviews and address employee performance issues promptly and professionally.
• Ensure adequate staffing levels to meet business needs and handle payroll for all store employees.
• Foster a positive, collaborative, and service-oriented culture.
• Lead by example, setting high standards for customer service, sales, and operational excellence.
• Own store sales performance and achievement of monthly, quarterly and annual revenue goals.
• Monitor and analyze key retail metrics including Conversion Rate, ATV, UPT, and Client Retention.
• Oversee inventory management and replenishment of best sellers with corporate.
• Execute and manage in-store events.
• Provide excellent problem solving for customer questions or concerns.
• Lead client engagement and build relationships with top clients.
• Maintain a robust client book and follow-up communications.
• Gather customer feedback and communicate insights to the corporate team.

Skills

Luxury retail experience

Store management

Inventory planning

POS & retail reporting systems

Visual merchandising

Events & community engagement

Organization & time management

Initiative & ownership

Physical lifting 25-30 lbs

Flexible retail hours

Tools

POS software

Retail reporting tools

Inventory management software

Job description

Julia Amory is seeking a Retail Store Manager in Dallas, TX to lead in-store operations, clienteling, and brand representation. You will drive sales performance, manage inventory, and oversee visual merchandising and daily store activities.

The role requires 3–5 years in luxury retail with at least 2 years of store management, plus proven experience in team leadership, events, and high-level customer service.