Luxury Retail Security Officer: Welcome & Crowd Control

Coastal International Security; San Francisco (CA); On-site; USD 34,000 - 37,000; Part time

Job summary

Coastal International Security in San Francisco, CA is urgently hiring a part-time Security Officer for our luxury retail flagship. You will be the first face guests encounter, maintain crowd flow, and provide a calm, professional presence during busy periods, product launches, and events.

The role requires at least 3 years of retail security experience, a valid California BSIS Guard Card, and the ability to handle access control and high-value merchandise with vigilance.

Qualifications

• Valid California Guard Card (BSIS-issued) - required before your first day
• Background in law enforcement, military, corrections, security, or door/crowd control - strongly preferred
• Experience in high-volume public environments: retail, hospitality, events, or similar
• Sharp situational awareness and sound judgment under pressure
• Strong communication skills and the confidence to handle confrontation professionally
• Reliable transportation and a consistent track record of showing up on time

Responsibilities

• Be a visible, welcoming presence at the entrance and throughout the floor - greeting guests while staying alert to what's happening around you
• Manage guest flow during regular hours, peak periods, and product launches or special events
• Identify and de-escalate disruptive behavior with calm, direct communication
• Handle access control, log deliveries, and track high-value merchandise accurately
• Partner with store leadership on incident reporting and day-to-day operational needs
• Represent the store's standard of professionalism in every interaction - appearance and conduct included

Job description

Coastal International Security in San Francisco, CA is urgently hiring a part-time Security Officer for our luxury retail flagship. You will be the first face guests encounter, maintain crowd flow, and provide a calm, professional presence during busy periods, product launches, and events.

The role requires at least 3 years of retail security experience, a valid California BSIS Guard Card, and the ability to handle access control and high-value merchandise with vigilance.