Luxury Retail Operations & Inventory Associate

OTB Group; Miami, Northern (FL, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Maison Margiela, a Paris-based fashion house part of OTB Group, is seeking an Operations Associate at our Miami store. You will handle inventory and stock transactions to support store goals, ensure accurate replenishment, and maintain a tidy, organized stockroom.

Ideal candidates have luxury retail experience, comfort with high-volume stock, and a professional, customer-focused attitude. You will collaborate with the store team to process shipments, perform cycle counts, and assist with daily

Qualifications

• Previous retail customer service experience in luxury market
• Excellent customer services skills

Responsibilities

• Support store sales productivity and customer service by processing all inventory transactions accurately and on a timely basis
• Maintain knowledge and understanding of store goals
• Understand and abide by all retail policies and procedures
• Maintain a positive, professional and customer-centric attitude
• Assure merchandise is represented on sales floor according to company standards and update store team regarding new deliveries
• Communicate product stock level issues to management as appropriate
• Examine and inspect store stock for defects and report damages to management
• Complete weekly cycle counts and communicate completion end of month to corporate office
• Reconcile inventory discrepancies and submit adjustments in a timely manner
• Daily monitor and processing of orders via online platform

Skills

Customer/Client Focus

Initiative

Teamwork Orientation

Communication Proficiency

Meticulous

Tools

Microsoft Office

Job description

Maison Margiela, a Paris-based fashion house part of OTB Group, is seeking an Operations Associate at our Miami store. You will handle inventory and stock transactions to support store goals, ensure accurate replenishment, and maintain a tidy, organized stockroom.

Ideal candidates have luxury retail experience, comfort with high-volume stock, and a professional, customer-focused attitude. You will collaborate with the store team to process shipments, perform cycle counts, and assist with daily