Luxury Retail Inventory Controller

Moncler Group; Texas; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Medical benefits

Paid holidays

Job summary

Moncler Group is seeking a Stock Controller to support inventory accuracy and back-of-house operations in a luxury retail environment. You will manage receiving, transfers, replenishment, and cycle counts to ensure product availability and a seamless client experience.

Collaborate with Store Management and the sales team to optimize product flow, maintain stockroom organization, and uphold high service standards. A background in luxury retail and strong attention to detail are highly valued.

Qualifications

• Minimum of 2 years of retail stock, inventory, operations, logistics, or related experience.
• Previous experience in luxury retail or a premium customer-focused environment preferred.
• Experience supporting inventory management, shipping and receiving, replenishment, and stockroom operations in a fast-paced retail environment.
• Demonstrated experience supporting accurate inventory counts, inventory maintenance, and product availability.

Responsibilities

• Demonstrate luxury service standards in day-to-day operations.
• Collaborate with Store Management and sales team to ensure smooth product flow.
• Maintain back-of-house communication for merchandise needs.
• Execute daily inventory activities: receiving, shipping, transfers, replenishment, cycle counts.
• Monitor inventory levels and investigate discrepancies.
• Support physical inventories and biweekly consolidations.
• Keep stockroom organized and secure.

Skills

Inventory management

Retail operations

Customer service

Attention to detail

Communication

Tools

POS systems

Inventory software

Excel

Job description

Overview

Company Overview

We are Moncler. The brand of extraordinary.

At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.

Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.

Position Overview

The Stock Controller plays an important role in supporting operational excellence, inventory accuracy, product availability, and an exceptional client experience. Partnering closely with Store Management, the and other senior operations team members, where applicable, and the sales team, this role is responsible for the day-to-day execution of back-of-house operations and ensuring seamless product flow between the stockroom and sales floor.

The Stock Controller supports all aspects of inventory management, including receiving, shipping, transfers, replenishment, cycle counts, stock organization, and inventory accuracy. Through strong attention to detail, organization, and collaboration, this role helps ensure merchandise is accurately processed, readily available, and positioned to support the needs of the business and the client experience.

Your Impact

Store Operations & Team Partnership

• Demonstrate Moncler's luxury service standards and operational best practices through consistent day-to-day execution.
• Partner with Store Management, the Senior Stock Controller, where applicable, and the sales team to support efficient store operations and product flow.
• Maintain strong communication between the back of house and sales floor to ensure merchandise needs and operational priorities are addressed efficiently.
• Support the sales team with product requests, replenishment, and inventory-related needs to help deliver a seamless client experience.
• Participate in training and ongoing development to build knowledge of Company operational standards, systems, and procedures.

Inventory & Operational Excellence

• Execute daily inventory activities, including receiving, shipping, transfers, replenishment, cycle counts, and stock organization.
• Maintain inventory accuracy and product availability by ensuring merchandise is processed, organized, and replenished in a timely manner.
• Coordinate incoming and outgoing shipments, ensuring accurate processing and documentation.
• Monitor inventory levels, review reports, and identify and escalate discrepancies for resolution.
• Support physical inventories, cycle counts, and other inventory control initiatives.
• Execute biweekly consolidations to maintain balanced inventory across the network.
• Maintain a clean, organized, secure, and efficient stockroom while ensuring merchandise is properly handled and protected.

Client Experience & Business Partnership

• Assist clients with repairs, product returns, and operational inquiries while delivering a premium service experience.
• Respond promptly to product requests from the sales floor to support client engagement and selling opportunities.
• Partner with Store Management and colleagues to identify opportunities to improve operational efficiency and the overall client experience.
• Collaborate across store teams to ensure operational priorities effectively support daily business needs and objectives.

Compliance & Administration

• Ensure compliance with all Company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete operational reporting and administrative responsibilities accurately and within established timelines.

Compliance & Administration

• Ensure compliance with all Company operational policies, inventory procedures, loss prevention standards, and health and safety guidelines.
• Complete required operational documentation, reporting, and administrative responsibilities accurately and within established timelines.
• Ensure shipping, receiving, transfers, and inventory movements are properly documented and processed within Company systems.
• Escalate inventory discrepancies, operational issues, or potential loss prevention concerns to management in a timely manner.

Professional Conduct & Teamwork

• Demonstrate a collaborative, team-oriented approach, supporting activities that contribute to overall store performance.
• Foster a positive and respectful work environment through open communication and partnership with colleagues and management.
• Uphold company policies and procedures,maintaininga high standard of professionalism and integrity.
• Consistently deliver exceptional service and represent the brand with professionalism in all interactions.
• Supportadditionaltasks and responsibilities as needed to meet business needs.

Qualifications

Experience

• Minimum of 2 years of retail stock, inventory, operations, logistics, or related experience.
• Previous experience in luxury retail or a premium customer-focused environment preferred.
• Experience supporting inventory management, shipping and receiving, replenishment, and stockroom operations in a fast-paced retail environment.
• Demonstrated experience supporting accurate inventory counts, inventory maintenance, and product availability.

Core Skills and Attributes

• Strong organizational, time management, and multitasking skills with the ability to prioritize competing responsibilities in a fast-paced environment.
• Exceptional attention to detail with a commitment to inventory accuracy and operational excellence.
• Ability to review inventory reports, identify discrepancies, and perform basic calculations accurately.
• Proficiency with retail technology, including inventory management systems, point-of-sale (POS) systems, and Microsoft Office applications (Outlook, Excel, and Word).
• Effective communication and interpersonal skills, with the ability to collaborate across sales, operations, and management teams.
• Strong problem-solving skills with the ability to identify and appropriately escalate inventory and operational discrepancies.
• Client-focused mindset with a commitment to delivering exceptional service while supporting business objectives.
• Reliable, accountable, and adaptable, demonstrating professionalism, sound judgment, and integrity in all interactions.
• Passion for luxury retail and a commitment to continuous learning and operational excellence.

Compensation & Benefits

In addition to competitive hourly pay, the hired candidate will also be eligible for a monthly bonus, and a comprehensive benefits package includingmedical, dental, vision, short and long-term disability, paid parental leave,7paid holidays, accrue up to80hoursof paid vacation time,4personal days, employee discounts, and a retirement plan with employer contribution.

Actual compensation will be determined based on business needs and the candidate’s relevant experience, skills, qualifications, education and certifications.

Additional Information

Final candidates will be subject to a background checkin accordance withapplicable laws. Applicantsare encouraged to provide a complete andaccuratework history throughout the application process.

The Company will provide reasonable accommodations to qualified individuals with disabilities unless doing so would result in undue hardship. Moncler Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace.