Luxury Retail Client Advisor — Elevate the Customer Experience

Tiffany & Co.; Natick (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Tiffany & Co. in Natick, MA is seeking a Client Advisor to represent the brand's luxury experience in every client interaction. You will use the Tiffany Touch to build relationships, deliver exceptional service, and help clients find iconic pieces.

The role emphasizes achieving sales plans, capturing client data for loyalty, and maintaining knowledge of product pillars. Flexibility to work evenings, weekends, and holidays is required; authorization to work in the US is necessary.

Qualifications

• Experience in retail or luxury retail.
• Proven track record in achieving sales.
• Flexibility to work non-traditional hours.
• Ability to work with a diverse client base.
• Proficiency with POS and client tracking systems; Outlook.
• Authorization to work in the United States.

Responsibilities

• Serve as brand ambassador and deliver Tiffany experience.
• Deepen client relationships and exceed sales plans.
• Deliver memorable in-store experiences with hospitality.
• Capture client data and drive repeat business.
• Maintain knowledge of product pillars.

Skills

Retail experience

Sales results

Communication skills

Non-traditional hours

Diversity experience

Education

College/university degree

Gemology coursework

Tools

POS systems

Client tracking systems

Outlook

Job description

Tiffany & Co. in Natick, MA is seeking a Client Advisor to represent the brand's luxury experience in every client interaction. You will use the Tiffany Touch to build relationships, deliver exceptional service, and help clients find iconic pieces.

The role emphasizes achieving sales plans, capturing client data for loyalty, and maintaining knowledge of product pillars. Flexibility to work evenings, weekends, and holidays is required; authorization to work in the US is necessary.