Luxury Retail: Assistant Store Manager

Golden Goose; Miami (FL); On-site; Full time

Job description

Golden Goose is looking for a passionate and customer-focused Assistant Store Manager! The Assistant Store Manager will support the Store Manager by organizing, planning, and implementing strategy. They will ensure team objectives are met, promote and sell products through understanding customer needs, provide expert advice on the Golden Goose collection, maintain store standards, and effectively convey company projects to create an environment of retail excellence.

Responsibilities:

• Provide supervisory and operational support to the General Manager, including organizing, planning, and implementing strategy
• Ensure the schedule and store objectives are met by the team
• Promote and sell products by identifying our customer's needs
• Advise customers on the entire Golden Goose collection
• Deliver outstanding customer service and build long-term relationships with customers
• Maintain the store standards according to the guidelines
• Guarantee proper Customer Relationship Management according to Company standard
• Embody and transmit with passion the company projects through effective product knowledge

Qualifications:

• Minimum 4 years of relevant experience in luxury retail
• 1-2 years of relevant store management experience
• Leadership and excellent communication skills
• Pro‑active problem solver with a positive attitude and professional selling techniques
• Good customer focus with strong presentation, interpersonal, and communication skills
• Strong team player
• Ability to work varied hours and days, including nights, weekends, and holidays as needed

Location: Miami Design District

*This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer

Fostering uniqueness, in Golden Goose, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture.

Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.