Luxury Retail Assistant Manager — Lead Customer Experience

Brighton Collectibles; Saint Augustine (FL); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Employee discount

Job summary

Brighton Collectibles seeks an Assistant Manager/Key Holder to create a welcoming shopping experience and coach a team in a fashion retail setting. You will drive sales while delivering outstanding service and representing Brighton’s iconic brand.

Responsibilities include building customer relationships, promoting products, and recruiting top talent, with monthly bonuses and employee discounts as part of a competitive compensation package.

Qualifications

• 2+ years experience as Assistant Manager or Key Holder in fashion or luxury retail
• Demonstrated leadership experience guiding teams toward shared goals and successful outcomes
• Experience selling high-end merchandise with exceptional customer service
• Proven ability to create genuine customer connections and drive sales through confident relationship-based selling

Responsibilities

• Support store leadership and team development
• Build customer relationships
• Promote Brighton products
• Deliver excellent customer service
• Recruit and retain top talent
• Drive sales performance

Skills

Leadership

Customer service

Sales

Relationship selling

People management

Tools

Social media

Recruitment platforms

Job description

Brighton Collectibles seeks an Assistant Manager/Key Holder to create a welcoming shopping experience and coach a team in a fashion retail setting. You will drive sales while delivering outstanding service and representing Brighton’s iconic brand.

Responsibilities include building customer relationships, promoting products, and recruiting top talent, with monthly bonuses and employee discounts as part of a competitive compensation package.