Luxury Resort Guest Services Coordinator

Four Seasons; Hawaii; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Training opportunities

Employee travel program

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Maui invites an enthusiastic Welcome Agent to join our luxury hotel team. You will greet guests arriving by car or limo, escort them to the Front Desk, and coordinate bell desk activities to ensure a seamless arrival experience.

Experience in a luxury hotel setting is preferred. Strong communication, English proficiency, and the ability to operate computer equipment are essential. This role supports a guest-centric culture in a vibrant Maui location.

Qualifications

• Experience in luxury hotel environment preferred.
• Strong written and verbal communication skills.
• Ability to operate computer equipment.

Responsibilities

• Greet guests arriving by car, taxi, or limo and escort to the front desk.
• Maintain detailed records of luggage deliveries and guest services.
• Assist bell staff and coordinate driver activities and transportation.

Skills

Customer service

Communication

English proficiency

Job description

Four Seasons Maui invites an enthusiastic Welcome Agent to join our luxury hotel team. You will greet guests arriving by car or limo, escort them to the Front Desk, and coordinate bell desk activities to ensure a seamless arrival experience.

Experience in a luxury hotel setting is preferred. Strong communication, English proficiency, and the ability to operate computer equipment are essential. This role supports a guest-centric culture in a vibrant Maui location.