Luxury Pool Concierge

Starwood Hotels; Princeville (HI); On-site; USD 31,684 - 42,705; Full time

Job summary

Starwood Hotels in Princeville, Hawaii is seeking a friendly Pool Attendant to deliver exceptional guest service at the resort pool. You will assist guests with towel delivery, beach chair setup, water service, and other poolside requests, ensuring a welcoming and luxury experience for all visitors.

Maintain the poolside area in pristine condition throughout your shift, manage safety and cleanliness, and help guests feel valued through attentive, courteous service that builds loyalty to the

Qualifications

• Experience in a hospitality or recreation service role.
• Strong customer service orientation and ability to work effectively in a team.
• Detail-oriented, hardworking, and flexible with scheduling for 24-hour operation.

Responsibilities

• Assist guests with poolside needs including towel delivery and chair setup.
• Maintain poolside area in pristine condition.
• Promote guest satisfaction and loyalty through attentive service.
• Support operations during a 24-hour schedule, including shift changes and overnight duties.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Hospitality experience

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

That’s right. You could potentially get paid to spend the day at the pool. Sound glorious? It kind of is. We’re currently seeking a Pool Attendant to assist guests with anything and everything they need while lounging poolside, from delivering towels to setting up a beach chair in the perfect spot. You’ll also be expected to maintain the surrounding area to perfection, and foster guest loyalty and satisfaction every second of the shift. (Inside tip: Jobs in a luxury space with the word “pool” in the description don’t come around that often) About you... Passionate about providing superior guest service and previous similar work experience. Basic knowledgeable of recreation operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$27.00 Per Hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.