Luxury Jewelry & Accessories Sales Expert

Nordstrom, Inc.; Olathe (KS); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Kansas is seeking in-store fashion sales professionals to help customers feel confident about their look, share product knowledge, and build lasting relationships across Jewelry, Handbags, Accessories & Luggage. This is a professional sales role with real earning potential.

This position emphasizes customer service, team collaboration, and meeting sales goals, with a flexible schedule including evenings and weekends and opportunities for performance-based incentives.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal).

Job description

Nordstrom, Inc. in Kansas is seeking in-store fashion sales professionals to help customers feel confident about their look, share product knowledge, and build lasting relationships across Jewelry, Handbags, Accessories & Luggage. This is a professional sales role with real earning potential.

This position emphasizes customer service, team collaboration, and meeting sales goals, with a flexible schedule including evenings and weekends and opportunities for performance-based incentives.