Luxury Island Guest Services Manager

Little Palm Island, a Noble House Resort; Florida; Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

401k matching

Health benefits

PTO

Travel benefits

Zusammenfassung

Little Palm Island, a Noble House Resort, seeks a Guest Services Manager to lead our luxury guest services team on a private island near Key West. You will oversee Concierge, Front Desk, Dock operations and beach attendants, delivering exceptional experiences.

The role is hands-on and guest-focused, requiring warm hospitality, leadership of a small team, and the ability to mentor staff to exceed service standards; benefits include competitive pay, travel perks, and a supportive, inclusive

Qualifikationen

• Experience leading a luxury resort guest services team.
• Strong hospitality mindset and warm, welcoming personality.
• Ability to mentor staff to deliver exceptional guest experiences.

Aufgaben

• Oversee daily operations of the Guest Services Team (Concierge / Front Desk / Dockmaster / Dockhand / Beach Attendant).
• Drive guest experience service levels and execute the GM's vision for Little Palm.
• Act as a hands-on leader, mentoring staff to create unforgettable guest experiences.

Kenntnisse

Guest services

Team leadership

Hospitality

Jobbeschreibung

Little Palm Island, a Noble House Resort, seeks a Guest Services Manager to lead our luxury guest services team on a private island near Key West. You will oversee Concierge, Front Desk, Dock operations and beach attendants, delivering exceptional experiences.

The role is hands-on and guest-focused, requiring warm hospitality, leadership of a small team, and the ability to mentor staff to exceed service standards; benefits include competitive pay, travel perks, and a supportive, inclusive