Luxury In‑Room Dining Supervisor

Recess Hotels; Savannah (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hotel Bardo Savannah, part of LEFT LANE Hospitality Group, LLC, seeks an In‑Room Dining Supervisor to lead daily service and ensure each order is delivered with elevated presentation and personalized attention in a luxury setting.

The onsite role coordinates with culinary and hotel operations, trains team members, maintains sanitation standards, and steps into service during peak periods to guarantee guest satisfaction. Strong leadership and flexible availability are required.

Qualifications

• Previous in-room dining, room service, restaurant, or luxury hotel F&B experience.
• Supervisory or lead role experience preferred.
• Strong service mindset for a luxury hospitality environment.
• Ability to motivate and support a team while remaining actively involved in daily service.
• Excellent communication, organization, and problem-solving skills.
• Ability to prioritize, multitask, and make sound decisions in a fast-paced environment.
• Strong attention to detail, presentation, and guest preferences.
• Professional appearance and excellent grooming standards.
• Ability to work independently and maintain accountability during shifts with limited oversight.
• Working knowledge of food safety, sanitation, and responsible beverage service standards.
• ServSafe, alcohol-service, and wine certifications are preferred.
• Ability to endure frequent physical movement and lift transportation of service equipment.
• Flexibility to work mornings, evenings, weekends, and holidays based on business needs.

Responsibilities

• Supervise daily in-room dining operations to ensure timely, accurate, and polished service.
• Lead and support in-room dining servers, providing direction, coaching, and assistance during service.
• Monitor order flow from placement through preparation, delivery, setup, and tray retrieval.
• Review guest orders for accuracy, special requests, dietary restrictions, and presentation.
• Coordinate closely with the culinary team to support proper timing, food quality, and temperature.
• Ensure trays, tables, service equipment, condiments, and utensils are prepared and maintained according to established standards.
• Deliver orders and assist with service during high-volume periods or when additional support is needed.
• Respond promptly and professionally to guest concerns, service recovery needs, and special requests.
• Maintain working knowledge of menu offerings, daily specials, beverage selections, wine pairings, and dietary accommodations.
• Support the training and onboarding of new team members, reinforcing service expectations and operating procedures.
• Monitor cleanliness, organization, food safety, and sanitation within all in-room dining work and service areas.
• Assist with opening and closing responsibilities, shift assignments, supply levels, and operational communication.
• Collaborate with Front Office, Housekeeping, Culinary, and other hotel departments to coordinate guest preferences and requests.
• Communicate service issues, equipment needs, guest feedback, and operational concerns to Food & Beverage leadership.

Skills

Supervisory experience

Luxury hospitality

Team leadership

Communication

Guest service mindset

Tools

ServSafe

Job description

Hotel Bardo Savannah, part of LEFT LANE Hospitality Group, LLC, seeks an In‑Room Dining Supervisor to lead daily service and ensure each order is delivered with elevated presentation and personalized attention in a luxury setting.

The onsite role coordinates with culinary and hotel operations, trains team members, maintains sanitation standards, and steps into service during peak periods to guarantee guest satisfaction. Strong leadership and flexible availability are required.