Luxury Hotel Security & Safety Lead

The Cooper; Charleston (SC); On-site; USD 19,000 - 30,000; Full time

Job summary

The Cooper in Charleston is seeking a Security Officer to help maintain a safe environment for guests and colleagues, patrol the property, and report hazards promptly.

You will enforce hotel rules, participate in emergency response, provide first aid/CPR as required, and document all incidents with clear reports.

A high school diploma and security experience are preferred; candidates should be discreet, trustworthy, and able to work varied shifts.

Qualifications

• Must have high school diploma or equivalent; security training preferred.
• 1–2 years security or military/law enforcement experience, preferably in a luxury hotel or hospitality environment.
• First Aid, CPR, and AED certification strongly preferred.
• Strong communication and de-escalation skills with the ability to remain calm and professional under pressure.
• Understanding of emergency procedures, surveillance equipment, and safety compliance regulations.
• Discreet, observant, and well-groomed with a strong sense of integrity and confidentiality.
• Proficiency in writing clear incident reports and using communication/radio systems.

Responsibilities

• Protect guests and hotel assets at all times.
• Review shift logs and stay informed on daily operations.
• Issue radios and keys to designated personnel and maintain records.
• Escort non-hotel personnel at the colleague entrance per policy.
• Inspect bags/items entering the property as designated by policy.
• Provide escorts for colleagues per standards.
• Monitor access to secured areas and document authorization.
• Coordinate emergency responses and report to Loss Prevention director.
• Investigate incidents and complete written reports.
• Maintain security and confidentiality of guest and hotel information.

Skills

Communication skills

De-escalation

First Aid/CPR/AED

Surveillance knowledge

Discreetness/Confidentiality

Incident report writing

Education

High school diploma or equivalent

Security or law enforcement training preferred

Tools

Radio systems

Surveillance cameras

Job description

The Cooper in Charleston is seeking a Security Officer to help maintain a safe environment for guests and colleagues, patrol the property, and report hazards promptly.

You will enforce hotel rules, participate in emergency response, provide first aid/CPR as required, and document all incidents with clear reports.

A high school diploma and security experience are preferred; candidates should be discreet, trustworthy, and able to work varied shifts.