Luxury High-Rise Security Officer - Bilingual (English & Spanish Required)

Nation Security; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Nation Security is seeking exceptional, customer-focused Bilingual Security Officers (English/Spanish mandatory) to join our elite team at a premier luxury residential community in Parkland, FL.

In this high-end role, you will deliver white-glove resident service, manage access, patrol facilities, monitor surveillance, report incidents, and assist with emergency procedures while upholding the highest standards of safety and professionalism.

Qualifications

• Bilingual in English and Spanish is mandatory.
• Experience in luxury residential, hospitality, or high-end service is preferred.
• Active Florida Class D security license is required.
• Active Florida Driver's License is required.

Responsibilities

• Elite resident and guest experience: welcome residents and guests with courteous, high-touch assistance and concierge-style service.
• Bilingual communication: fluent English and Spanish to assist diverse residents, guests, and vendors.
• Access control management: manage visitor logs and verify access credentials for residents, guests, and personnel.
• Proactive security patrols: conduct regular foot and mobile patrols of common areas, amenities, gates, and parking.
• Incident and monitoring response: monitor surveillance systems and respond to incidents or emergencies.
• Policy and reporting: maintain logs, write incident reports, and enforce community rules with professionalism.
• Emergency preparedness: assist with procedures and evacuations in coordination with management.
• Tech-savvy: proficient in computer use and daily digital reporting via smartphone.
• Flexible schedule: availability for evenings, weekends, and holidays.

Skills

Bilingual (English/Spanish)

Customer Service

Professional Demeanor

Job description

Nation Security is seeking exceptional, customer-focused, and dependable Bilingual Security Officers (English/Spanish mandatory) to join our elite team at a premier luxury residential community in Parkland, FL.

In this high-end residential role, outstanding customer service is our top priority. You will serve as the primary ambassador for the property, delivering a white-glove resident experience while maintaining a safe, secure, and welcoming environment. If you excel in hospitality, possess strong communication skills in both English and Spanish, and take pride in delivering top-tier customer service, this is your opportunity to build a rewarding career with one of Florida’s premier security providers.

Key Responsibilities

• Elite Resident & Guest Experience: Serve as the welcoming face of the property, offering courteous, high-touch assistance, white-glove concierge-style service, directions, and escorts.

• Bilingual Communication: Fluent and professional communication in both English and Spanish to seamlessly assist diverse residents, guests, and vendor partners.

• Access Control Management: Manage visitor logs, verify access credentials, and ensure only authorized entry for residents, guests, and delivery/vendor personnel.

• Proactive Security Patrols: Conduct regular foot and mobile patrols of luxury common areas, amenities, gated access points, and parking facilities.

• Incident & Monitoring Response: Monitor surveillance and alarm systems, responding swiftly and professionally to resident requests, security incidents, or property emergencies.

• Policy & Reporting: Maintain daily activity logs, write clear incident reports, and enforce community rules with diplomacy, tact, and a service-first mindset.

• Emergency Preparedness: Support emergency procedures, evacuations, and safety protocols in close coordination with property management.

• Bilingual Fluency: Fluent in English and Spanish (Mandatory) with excellent written and verbal communication skills in both languages.

• Customer Service Focus: Proven experience delivering premium, high-touch customer service or hospitality in a luxury residential, corporate, or hospitality setting.

• Florida Class “D” Security License: Active and valid (Required).

• Valid Florida Driver’s License: Active and in good standing (Required).

• Professional Presence: Flawless grooming, professional demeanor, and strong conflict-de-escalation skills.

• Tech-Savvy: Proficient in computer use, digital report writing, and operating a smartphone for daily operational reporting.

• Flexible Schedule: Open availability, including availability for evenings, weekends, and holidays.

• Flexible Scheduling: Work schedules designed to promote a healthy work-life balance.

• Career Growth: Clear pathways for promotion, leadership training, and professional development.

• Supportive Environment: Work within a collaborative, respected, and integrity-driven security company.

• Equal Opportunity Employer: Dedicated to diversity, inclusion, and creating an environment where every team member can succeed.

Elevate your career with Nation Security. to combine your customer service expertise and bilingual skills into a rewarding role serving Parkland’s premier residential community!