Luxury Full-Time Stylist Lahaina, HI

Johnny Was LLC; Hawaii; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare

Retirement savings

Paid time off

Product discounts

Job summary

Johnny Was, LLC, a luxury fashion retailer, seeks a stylist to deliver an elevated client experience and drive store results. You will build lasting client relationships, manage a personal client book, and showcase deep product knowledge while supporting store leadership and daily operations.

Ideal candidates have 2–3+ years in luxury retail, a client-first mindset, and the ability to excel in a fast-paced environment.

Qualifications

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client-first mindset.
• Passion for fashion, craftsmanship, and styling.
• Ability to work in a fast-paced, results-driven environment.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver an elevated, personalized client experience reflecting the Johnny Was aesthetic and lifestyle.
• Build authentic, long-term client relationships through proactive outreach and clienteling.
• Maintain and grow a client book with consistent follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, and seasonal storytelling.
• Support store events, trunk shows, and community activations to drive traffic.
• Oversee boutique operations and execute POS transactions with accuracy and professionalism.
• Collaborate with leadership to maintain brand standards and visual merchandising.

Skills

Luxury retail sales

Clienteling

Relationship-building

Sales targets

Communication

Tools

CRM

Job description

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming - the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

TheStylistat Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards. TheStylistplays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique. This role combines sales leadership, customer service excellence, and operational support. As a brand ambassador, theStylisthelps create an inspiring in-store experience that reflects the Johnny Was aesthetic and values.

Key Responsibilities:

Luxury Client Experience

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase
• Maintain and grow an active client book with consistent follow-up and appointment selling
• Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling
• Anticipate client needs and resolve concerns with professionalism and urgency
• Support store events, trunk shows, and community activations to drive traffic and client engagement
• Ensure an elevated client experience through personalized engagement and continued communication

Sales Performance & Metrics Accountability

• Achieve and exceed individual goals and KPI targets including:
  • Sales Volume
  • Transaction
  • Units per Transaction (UPT)
  • Average Unit Retail (AUR)
  • Average Order Value (AOV)
  • Client acquisition and retention metrics
• Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
• Utilize CRM and clienteling tools to track performance and maximize repeat business

Brand & Visual Excellence

• Act as a brand ambassador, embodying the Johnny Was lifestyle and values
• Maintain polished, luxury-appropriate personal presentation
• Uphold company policies, operational procedures, and compliance standards
• Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction

Operational Excellence

• Confidently oversee boutique operations independently as needed
• Build strong partnerships with clients, peers, and management through effective communication
• Accurately execute POS transactions, including cash handling, alarms, and security procedures
• Open and close the store, performing all tasks to company standard and compliance
• Assist with shipment processing, stock replenishment, and inventory management
• Maintain a clean, organized, and visually compelling store environment

Qualifications & Experience

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred
• Proven track record of achieving sales goals and performance metrics
• Strong interpersonal skills with a client-first mindset
• Passion for fashion, craftmanship, and styling
• Ability to work in a fast-paced, results-driven environment
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 25 pounds

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Compensation: $20.00 - $21.00 per hour plus 2% commission on personal sales.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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