Luxury Front Desk Concierge — Guest Experience Lead

Parks Lincoln of Tampa; Tampa (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Parks Lincoln of Tampa is seeking a professional Front Desk Concierge/Receptionist to welcome guests with a warm, professional demeanor in a luxury automotive setting.

You will handle guest inquiries, guide visitors to the right departments, answer calls, and maintain a tidy reception area while supporting multiple teams to enhance the guest experience. Evening and weekend availability is required.

Qualifications

• Excellent verbal and written communication skills.
• Previous customer service, receptionist, hospitality, or front desk experience preferred.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Dependable, punctual, and team-oriented.
• Evenings and weekends availability is required.

Responsibilities

• Greet all guests and visitors with a friendly, professional, and welcoming demeanor.
• Provide exceptional customer service by assisting guests and directing them to the appropriate department or team member.
• Answer incoming phone calls and respond to dealership inquiries professionally and efficiently.
• Provide information about dealership services, amenities, and general operations.
• Maintain visitor logs and perform general administrative and clerical duties.
• Help ensure the reception and showroom areas remain organized and welcoming.
• Support various departments as needed to enhance the overall guest experience.

Skills

Communication

Customer service

Professional appearance

Time management

Job description

Parks Lincoln of Tampa is seeking a professional Front Desk Concierge/Receptionist to welcome guests with a warm, professional demeanor in a luxury automotive setting.

You will handle guest inquiries, guide visitors to the right departments, answer calls, and maintain a tidy reception area while supporting multiple teams to enhance the guest experience. Evening and weekend availability is required.