Luxury Food Runner & Expeditor – Guest Experience

Auberge; Calistoga (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Auberge Collection’s Solage property in Calistoga is hiring a Food Runner / Expeditor to ensure fast, accurate service from kitchen to table, delivering an exceptional dining experience in a luxury setting.

Starting rate is $17.90/hour, with duties including coordinating orders, finishing dishes, assisting staff, and maintaining a clean expediting area to uphold the highest standards of hospitality.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Responsibilities

• Coordinate with kitchen and front-of-house teams by calling out orders and coordinating dish delivery.
• Ensure orders are completed accurately, on time, and with correct priority.
• Finish completed dishes with garnishes and remove smudges as needed.
• Assist servers, bartenders, and guests with orders and requests in a timely manner.
• Interact with guests regarding beverages and service quality to ensure a high level of care.
• Operate, maintain and clean restaurant equipment and fittings.
• Keep expediting area and outlets tidy, organized, and well stocked.
• Ensure food is served in accordance with safety standards and proper temperatures.
• Check in with guests upon delivery to ensure satisfaction and needs are met.

Skills

English proficiency

Customer service

Job description

Auberge Collection’s Solage property in Calistoga is hiring a Food Runner / Expeditor to ensure fast, accurate service from kitchen to table, delivering an exceptional dining experience in a luxury setting.

Starting rate is $17.90/hour, with duties including coordinating orders, finishing dishes, assisting staff, and maintaining a clean expediting area to uphold the highest standards of hospitality.