Luxury F&B Assistant Manager: Guest Experience Leader

fourseasons; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision and 401K with

Time off plans starting day one

Diverse and inclusive environment

Complimentary hotel stays worldwide

Wellbeing initiatives

Tuition reimbursement

Job summary

Four Seasons Hotel St. Louis is seeking an Assistant Manager to lead Restaurant & Bar operations with a focus on guest satisfaction and service quality. You will oversee training, scheduling, and staff administration while ensuring Four Seasons standards are met across all shifts.

The role requires an affinity for guest service, strong presentation and interpersonal skills, and the ability to use the Micros POS system. A flexible schedule including weekends and holidays is needed.

Qualifications

• Excellent personal presentation and interpersonal skills are required.
• Ability to perform this position to Four Seasons Standards and learn the Sequence of Service.

Responsibilities

• Lead organization, training, service quality, scheduling, staff administration and ensuring guest satisfaction in Restaurant and Bar/lounge.
• Collaborate with Restaurant General Manager and other Assistant Managers to run smooth operations.
• Greet and seat guests in the absence of the hostess; handle reservations; assist with side work.
• Maintain high standards of service and ensure consistency across shifts.

Skills

Guest service

Interpersonal skills

Presentation skills

Sequence of Service knowledge

Micros POS

Flexibility

Team leadership

Tools

Micros POS

Job description

Four Seasons Hotel St. Louis is seeking an Assistant Manager to lead Restaurant & Bar operations with a focus on guest satisfaction and service quality. You will oversee training, scheduling, and staff administration while ensuring Four Seasons standards are met across all shifts.

The role requires an affinity for guest service, strong presentation and interpersonal skills, and the ability to use the Micros POS system. A flexible schedule including weekends and holidays is needed.