Luxury Cruise Coordinator

xperiencexscapetravels; Cleveland (OH); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

100% remote — work from anywhere

Flexible schedule

Full training included

Travel discounts & industry perks

Supportive team culture

Growth opportunities

No sales quotas or cold calling (unles

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Job summary

Xperience Xscape Travels is seeking motivated individuals to join our team as Luxury Cruise Coordinators. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance.

No prior travel industry experience is required—we provide complete training to help you succeed. This 100% remote role offers a flexible schedule and a friendly, supportive team.

Qualifications

• No experience required — beginners welcome
• Full training provided
• Strong verbal + written communication
• Comfortable using email and basic computer tools
• Organized, reliable, and detail-oriented
• Positive attitude and willingness to learn
• Passion for travel or helping others

Responsibilities

• Assist clients with travel questions through email, chat, or phone
• Provide basic travel information such as destinations, accommodations, and requirements
• Support booking modifications, cancellations, or updates
• Gather traveler preferences to help plan vacations
• Send confirmations, itineraries, and follow-up messages
• Take notes and maintain accurate records
• Provide friendly, professional customer service
• Learn and use travel tools provided during training

Skills

Verbal communication

Written communication

Organization

Detail-oriented

Willingness to learn

Customer service mindset

Tools

Email tool

Basic computer tools

Job description

About the Role:
Xperience Xscape Travels is seeking motivated individuals to join our team as Luxury Cruise Coordinator. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Key Responsibilities

• Assist clients with travel questions through email, chat, or phone

• Provide basic travel information such as destinations, accommodations, and requirements

• Support booking modifications, cancellations, or updates

• Gather traveler preferences to help plan vacations

• Send confirmations, itineraries, and follow-up messages

• Take notes and maintain accurate records

• Provide friendly, professional customer service

• Learn and use travel tools provided during training

What We’re Looking For

• No experience required — beginners welcome

• Full training provided

• Strong verbal + written communication

• Comfortable using email and basic computer tools

• Organized, reliable, and detail-oriented

• Positive attitude and willingness to learn

• Passion for travel or helping others

Benefits

• 100% remote — work from anywhere

• Flexible schedule (perfect for students or parents)

• Full training included

• Travel discounts & industry perks

• Supportive team culture

• Growth opportunities

• No sales quotas or cold calling (unless you choose a sales-focused title)