Luxury Client Advisor: Elevate Experiences + Commission

Tiffany & Co.; San Francisco (CA); Hybride; USD 30 000 - 41 000; Plein temps

Avantages offerts par ce poste

Sales commission

Résumé du poste

Tiffany & Co. seeks a Client Advisor in San Francisco to embody the Tiffany brand with every client interaction and to deliver an elevated, personalized experience.

The role focuses on building lasting client relationships, exceeding sales targets, and growing repeat business through a memorable in-store experience and a strong customer-focused mindset.

Qualifications

• Experience in retail or luxury retail (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with clients.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Authorization to work in the United States.
• A college/university degree.
• Proficiency in multiple languages.

Responsabilités

• Embodies the Tiffany brand in every client interaction using the Tiffany touch.
• Develop client relationships and exceed sales targets.
• Foster client development to grow outreach business and repeat client visits.
• Deliver memorable in-store experiences and personalized service.
• Capture client data and drive lifetime loyalty and spend.
• Consistently meet or exceed store commercial targets.

Connaissances

Customer engagement

Sales mindset

Communication

Formation

College/university degree

Outils

POS systems

Client tracking systems

Microsoft Outlook

Description du poste

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Service:

• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your client’s wardrobe to ‘style them’

Experience

Required:

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Proficiency in multiple languages.

The hiring range for this position ranges from $22.19- $30.02. The rate of pay offered will be dependent upon
candidates’ relevant skills and experience. This role is also eligible for sales commission.

Job Info

• Job Identification 62361
• Job Category Retail
• Posting Date 12/08/2025, 10:53 PM
• Locations San Francisco Retail