Luxury Beverage Associate: Wine, Coffee & Cocktails

RH; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

RH seeks a Bar & Coffee Associate to deliver a refined beverage experience across wine, coffee and cocktails within our Design Galleries. You guide guests through each phase of their beverage journey, ensuring impeccable quality and presentation aligned with RH standards.

Join a culture of collaboration and continuous learning, where you uphold recipe integrity, stay current on seasonal pairings, and embody luxury service in every interaction with guests.

Qualifications

• 2+ years of experience in beverage production or service, including knowledge of wine, coffee, and/or cocktails
• Legal authorization to work in the country of application at the time of hire
• Meets the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
• Commitment to high standards of personal appearance, including adherence to uniform guidelines, grooming, and hygiene practices, to ensure a professional presentation to guests
• Flexibility to work weekends, holidays, and variable shifts as needed

Responsibilities

• Create a warm and inviting experience by delivering First Class Service that reflects RH's standards of hospitality
• Prepare and present cocktails, wine, spirits, and coffee with consistent quality, accuracy, and attention to detail
• Uphold quality and consistency by adhering to RH's recipe and service standards for all beverages
• Engage guests with informed, thoughtful guidance on beverage offerings, including pairings and seasonal selections
• Maintain the cleanliness, curation, and organization of the Bar, storage areas, and related service spaces
• Stock, replenish, and rotate bar inventory, including bottles, mixers, glassware, and garnishes, to support uninterrupted service
• Serve as a brand ambassador by engaging warmly with guests, modeling polished personal presentation, and demonstrating deep knowledge of RH's full menu, with a focus on beverage offerings
• Support the flow of service with a "Full Hands In, Full Hands Out" mindset, anticipating guest and team needs and clearing service items as needed
• Partner with location leadership to perform regular beverage inventory and contribute to achieving service and financial goals

Skills

Beverage service

Wine knowledge

Coffee knowledge

Cocktails

Customer service

Job description

RH seeks a Bar & Coffee Associate to deliver a refined beverage experience across wine, coffee and cocktails within our Design Galleries. You guide guests through each phase of their beverage journey, ensuring impeccable quality and presentation aligned with RH standards.

Join a culture of collaboration and continuous learning, where you uphold recipe integrity, stay current on seasonal pairings, and embody luxury service in every interaction with guests.