Luxury Bellperson & Valet Attendant - Guest Concierge

Montage International; Bluffton, Northern (SC, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Montage International seeks a Bellperson / Valet Attendant to warmly welcome guests and assist with luggage, rooms, and vehicle duties. You will direct guests and cars on the front drive, convey hotel information, and deliver amenities to rooms.

Occasionally you may drive hotel vehicles off property for pickups or item retrievals. Ideal candidates have 2+ years in luxury hotels and customer service, with excellent telephone etiquette and strong organizational skills.

Qualifications

• College degree preferred.
• Minimum of two years’ experience in a luxury hotel preferred.
• Minimum of two years’ experience in customer service.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Enjoy interacting with people in a fast paced environment.
• Excellent organizational and time management skills.
• Must possess a positive attitude.
• Must be willing to participate in a learning environment.
• Must integrate company values throughout all interactions.
• Must be dependable and available to work weekends, nights and/or holidays.

Responsibilities

• Welcoming guests to the hotel.
• Directing guests and vehicles on the front drive.
• Parking and retrieving guest and hotel vehicles.
• Being knowledgeable about hotel rooms, services and features and relaying information to guests.
• Assisting with luggage and doing hotel room orientations.
• Delivering amenities and other items to guest rooms.
• Following hotel guidelines and talking points.
• This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

Skills

Guest service

Communication

Time management

Luggage handling

Positive attitude

Professional appearance

Education

College degree preferred

Job description

Montage International seeks a Bellperson / Valet Attendant to warmly welcome guests and assist with luggage, rooms, and vehicle duties. You will direct guests and cars on the front drive, convey hotel information, and deliver amenities to rooms.

Occasionally you may drive hotel vehicles off property for pickups or item retrievals. Ideal candidates have 2+ years in luxury hotels and customer service, with excellent telephone etiquette and strong organizational skills.