Luxury Beauty Advisor & Clienteling Specialist

Neiman Marcus; Short Hills (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Job summary

Neiman Marcus, a luxury retailer, is seeking a Beauty Advisor to deliver outstanding customer service and drive sales at our cosmetic counters in a fast-paced environment.

You will build relationships with clients, manage in-house training opportunities, and participate in pre-booked facial consultations while maintaining an inviting, well-merchandised counter to close sales successfully.

Qualifications

• Minimum 1 year retail experience, preferably in a customer focused cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application

Responsibilities

• Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Skills

Customer service

Sales experience

Multi-tasking

Team oriented

Clienteling tools

Tools

Clienteling software

Job description

Neiman Marcus, a luxury retailer, is seeking a Beauty Advisor to deliver outstanding customer service and drive sales at our cosmetic counters in a fast-paced environment.

You will build relationships with clients, manage in-house training opportunities, and participate in pre-booked facial consultations while maintaining an inviting, well-merchandised counter to close sales successfully.