Luxury Banquet Server - Guest Experience Pro

Omni Hotels & Resorts; Rancho Mirage (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA seeks a Banquet Server to deliver excellent guest service during events and meetings. You will learn our food and beverage offerings and serve guests with polished, friendly professionalism.

Responsibilities include setting up banquet events, maintaining service standards, partnering with culinary and supervisory staff, and ensuring safety and sanitation.

Qualifications

• Hands-on food and beverage knowledge and hospitality instincts.
• Strong customer service skills with a friendly, engaging demeanor.
• Ability to communicate clearly in English with guests and colleagues.

Responsibilities

• Deliver excellence in guest service and build relationships with guests during events.
• Maintain and refine banquet service standards and ensure health, safety, and sanitation compliance.
• Set up, break down, and service for banquet events according to SOPs; assist culinary with plate-ups as needed.
• Report issues to management and maintain high-quality room sets, food quality and presentation.
• Attend required trainings and adapt to high-profile events with professionalism.

Skills

Food & beverage knowledge

Customer service

English communication

Tools

Payroll systems

Micros

POS systems

Job description

Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA seeks a Banquet Server to deliver excellent guest service during events and meetings. You will learn our food and beverage offerings and serve guests with polished, friendly professionalism.

Responsibilities include setting up banquet events, maintaining service standards, partnering with culinary and supervisory staff, and ensuring safety and sanitation.