Luxury Assistant Store Manager - Orlando (FL)

Longines Watch Co. Francillon Ltd.; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Life insurance

PTO 18 days

Sick leave bucket

Holiday pay

FSA options

Product discount

Job summary

Longines in Orlando is seeking an Assistant Store Manager to help lead store performance and supervise sales associates, driving achievement of store targets. You will support the Store Manager, participate in training and coaching, and represent the brand with a sales-minded attitude.

The role requires energetic, organized individuals with excellent communication and interpersonal skills, fluency in English, and proficiency in Microsoft Office.

Qualifications

• Must have 3–5+ years retail store experience.
• Leadership experience with sales and merchandise preferred.
• Ability to provide outstanding customer service per Brand expectations.
• Strong communication and problem-solving skills.

Responsibilities

• Assist in directing store operations and achieving sales targets.
• Support Store Manager and train/coaching of retail staff.
• Build and retain client relationships; actively seek new clients.
• Maintain brand standards, cleanliness, and organization.

Skills

Retail leadership

Customer service

Communication skills

Fluency in English

Microsoft Office

Problem solving

Multi-tasking

Interpersonal skills

Education

High School Diploma or equivalent

Bachelor’s Degree in Management or Business

Tools

Microsoft Office Suite

Job description

As an Assistant Store Manager with Longines, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

Functie-eisen

Education And Experience Requirements

• Must have a High School Diploma, GED or equivalent
• Bachelor’s Degree in Management, Business or equivalent preferred
• Must have 3-5+ years’ retail store experience; leadership experience with sales and merchandise a plus
• Good problem solving skills
• Ability to provide outstanding customer service in line with Brand expectations
• Excellent selling and customer service skills
• Work independently and on weekends and outside of regular office hours
• Fluency in English and other languages as required by location
• Must have excellent oral and written communication skills; strong interpersonal skills.
• Must be proficient in Microsoft Office (Outlook, Word, Excel & Powerpoint)
• Must be organized, accurate, thorough, and able to monitor work for quality
• Must be able to adhere to deadlines and response to inquiries within a require time frame
• Must be able to sustain level of professionalism; friendly demeanor;
• The ability to work well with all levels of internal management and staff
• Ability to multi-task and handle changing priorities
• Able to work well with minimal supervision; self-starter
• Ability to deal with conflict and able to influence across functional lines

Additional Skill Requirements

• Develop, motivate, and train management team, build relationships, utilize skills of workforce most appropriately
• recruit according to Brand standards
• effectively delegate tasks and follow-up with field managers
• maintain a fair, consistent set of standards as they apply to work force
• adjust priorities and manage time wisely in a fast-paced environment
• maintain records and documentation pertaining to work force
• communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
• Strong interpersonal, communication, organization and follow-through skills
• Accept constructive feedback
• Understand and follow posted work rules and procedures
• Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced environment;
• Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff

Physical Requirements

This is primarily an active position, which requires the Assistant Store Manager to have the ability to stand approximately 5 – 8 hours per day usually 5 – 7 days per week. During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 – 12 hour day. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher. Required to work an average of 48 hours per week. operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Assistant Store Manager Duties, responsibilities and activities may change at any time with or without notice.

Arbeidsvoorwaarden

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 days of PTO per year, 1 Month PTO after 5 years
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

Bedrijfsomschrijving

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components. Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.