Lux Retail Client Advisor — Flexible Hours, Elevated Experience

Tiffany & Co.; Charlotte (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

Tiffany & Co. in Charlotte, North Carolina, seeks a Client Advisor to deliver the Tiffany Experience and live brand ethics of optimism, love, inclusivity and creativity. You will embody the Tiffany touch in every client interaction and build your own client relationships to exceed sales plans.

This role emphasizes delivering memorable in-store moments, leveraging client data, and growing outreach through exceptional service, product knowledge and a passion for luxury retail.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States.

Responsibilities

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.

Skills

Excellent communication

Brand ambassador

Client relationships

Flexibility hours

Education

Bachelor's degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in Charlotte, North Carolina, seeks a Client Advisor to deliver the Tiffany Experience and live brand ethics of optimism, love, inclusivity and creativity. You will embody the Tiffany touch in every client interaction and build your own client relationships to exceed sales plans.

This role emphasizes delivering memorable in-store moments, leveraging client data, and growing outreach through exceptional service, product knowledge and a passion for luxury retail.