Lux Eyewear Sales Associate — Part-Time & Upsell Focus

Sunglass Hut; Natick (MA); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Health benefits

Retirement savings

Paid time off

Employee discounts

Job summary

Sunglass Hut at Macy's is hiring a Casual Part-Time Retail Sales Associate in Natick, MA. You will deliver exceptional customer service, build client relationships, and strive to meet sales targets while maintaining in-store visual standards and product knowledge.

Ideal candidates have 2+ years in retail sales, strong communication, and a team-oriented mindset, with ability to work evenings, weekends, and holidays. POS experience preferred and benefits may apply.

Qualifications

• 2+ years of experience in retail sales, preferably eyewear or luxury retail.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.

Skills

Customer service

Sales targets

Communication

Punctuality

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Sunglass Hut at Macy's is hiring a Casual Part-Time Retail Sales Associate in Natick, MA. You will deliver exceptional customer service, build client relationships, and strive to meet sales targets while maintaining in-store visual standards and product knowledge.

Ideal candidates have 2+ years in retail sales, strong communication, and a team-oriented mindset, with ability to work evenings, weekends, and holidays. POS experience preferred and benefits may apply.