Luminis Health Events & Conference Center Supervisor

Luminis Health; Annapolis (MD); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Wellness Programs

Employee Assistance Programs and more

Job summary

Luminis Health Anne Arundel Medical Center is seeking an Events & Conference Center Supervisor to lead day-to-day operations and strategic growth of the Martin L. Doordan Institute, a 24,000-square-foot venue.

You will coordinate with Information Services, Catering, Facilities, and other partners to deliver premier hospitality, oversee event calendars, and develop standardized practices for system-wide events.

Qualifications

• Bachelor’s degree in marketing, business, hospitality, or related field, or 7–10 years’ corporate event management experience.
• Proven leadership, negotiation, and project management skills.
• Strong sales, customer service, and administrative abilities.
• Excellent communication skills; proficiency in Microsoft Office and event software.

Responsibilities

• Lead day-to-day operations and strategic growth of the Doordan Institute.
• Coordinate cross-functional partnerships (A/V, Catering, Facilities, Security).
• Oversee events from inquiry to post-event evaluation.
• Develop annual operating plans and performance metrics.
• Collaborate with Foundation leadership on long-term vision.

Skills

Leadership

Negotiation

Project management

Sales

Customer service

Administrative abilities

Communication

Microsoft Office

Event Management software

EMS database

Education

Bachelor’s degree in marketing, business, hospitality, related field

Tools

Microsoft Office

Event Management software

EMS database

Job description

Luminis Health Anne Arundel Medical Center. Title: Luminis Health Events & Conference Center Supervisor. Department: Luminis Health Department of Philanthropy. Reports To: Director, Donor Engagement & Events, Luminis Health. FLSA Status: Exempt.

The Luminis Health Events & Conference Center Supervisor is responsible for leading the day-to-day operations, scheduling, and strategic growth of the Martin L. Doordan Institute, a 24,000-square-foot conference center at Luminis Health Anne Arundel Medical Center. The Supervisor oversees conference center operations while coordinating cross-functional partnerships with Information Services (A/V), Food & Nutrition Services (Catering), Facilities, Security, Environmental Services, and other operational departments to deliver an exceptional hospitality experience for internal and external clients.

This position serves as the operational leader for the conference center, ensuring seamless execution of meetings, conferences, educational programming, board meetings, and community events. The Supervisor is responsible for implementing the Doordan Institute business strategy, cultivating external conference opportunities, overseeing conference center revenue, and developing operational standards that support long-term growth.

In addition to conference center operations, this role provides leadership for organization-wide events by developing standardized event practices, coordinating executive and organizational event calendars, and supporting major system initiatives across Luminis Health.

Conference Center Operations & Hospitality Leadership

• Serve as the operational leader for all activities within the Martin L. Doordan Institute.
• Coordinate conference center operations across Information Services, Catering, Facilities, Environmental Services, Security, and other operational partners.
• Establish operational standards that deliver a premier hospitality experience for all conference center clients.
• Develop service standards and operational workflows that create seamless event execution from planning through post-event evaluation.
• Identify operational efficiencies and implement continuous process improvements.

Conference Center Operations, Sales & Business Development

• Oversee the complete conference center client experience from inquiry through event execution.
• Balance internal organizational priorities with external conference opportunities to maximize facility utilization.
• Develop annual conference center operating plans and performance metrics.
• Monitor conference center utilization, occupancy, revenue, and customer satisfaction.
• Collaborate with Foundation leadership to implement the long-term strategic vision for the Doordan Institute.

Audiovisual (A/V) & Technology Partnership

• Serve as the primary operational liaison with Information Services regarding conference center technology.
• Coordinate audiovisual support requirements for meetings, conferences, and special events.
• Partner with Information Services to establish service standards and response expectations for conference technology.
• Assist in identifying technology improvements that enhance client experience.
• Participate in planning for audiovisual capital improvements and technology upgrades.
• Support comprehensive A/V equipment assessments and implementation of future technology roadmaps.
• Coordinate third-party A/V vendors as needed to support conference center operations.

Catering Operations Partnership

• Serve as the operational liaison between Conference Services and Food & Nutrition Services.
• Coordinate catering logistics for internal and external events.
• Develop standardized catering workflows that improve communication, service quality, and operational efficiency.

Event Marketing & Communications

• Coordinate event publicity with Luminis Health marketing team as appropriate
• Develop marketing strategies for increased occupancy/usage for the conference center
• Oversee partnership development and promotion
• Work with internal stakeholders to develop system-wide events calendar

Required Qualifications

• Bachelor’s degree in marketing, business, hospitality, related field or 7-10 years of experience in corporate event management
• Proven leadership, negotiation, and project management skills.
• Strong sales, customer service, and administrative abilities.
• Excellent communication skills and proficiency in Microsoft Office, Event Management software, EMS database preferred.

Pay Range

• $100,000—$130,000 USD

Luminis Health Benefits Overview

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• Benefit offerings based on employment status

Opt-in for text notifications!

Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.

To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.

Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.