Lumber Yard Associate

Gillman Home Center; Muncie (IN); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental, Vision, disability coverage

401k plan with employer contribution

Company paid life Insurance

Employee discount

Vacation time

Job summary

Gillman Home Center is seeking a Lumber Yard Associate to provide outstanding customer service and support the lumber yard operations. You will assist customers with loading and unloading materials, help with deliveries, and perform basic equipment inspections and yard duties.

The role requires a High School Diploma or GED, 1–2 years of customer service experience, and a valid driver’s license with forklift experience preferred.

Qualifications

• High School Diploma or GED required or preferred.
• 1–2 years of customer service experience preferred.
• Valid driver’s license; forklift experience preferred.

Responsibilities

• Greet and assist customers in a positive, respectful manner and help resolve concerns.
• Assist customers loading/unloading lumber and building materials; build loads as needed.
• Operate trucks and equipment; deliver materials to homes and job sites.

Skills

Customer Focus

Teamwork

Attention to detail

Safety Awareness

Education

High School Diploma or GED

Tools

Forklift

Truck operation

Job description

The Lumber Yard Associate is responsible for providing excellent customer service and for performing the tasks involved in the overall operation of the lumber yard and associated equipment.

Essential Functions:

• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner. Answer customer questions and work with the management team to resolve customer concerns.
• Perform a variety of duties, such as but not limited to; assisting customers loading and unloading lumber and building materials, building loads as needed, operating trucks and equipment, delivering materials to homes and job sites.
• Manually carry building materials onto job site. Building materials including drywall are often heavy and awkward and require precise placement in the job site while avoiding damaging materials or the surroundings.
• Perform routine inspection and preventive maintenance, including cleaning, on assigned equipment and trucks. Refer defects or repairs to supervisor. Keep accurate daily inspection logs as required by law.
• Assist in inventory management by ensuring customers are loaded properly, checking in freight, routine cycle counts, etc.
• When not on delivery any other lumber yard tasks will be required. These may include: maintaining store grounds, assisting customers, straightening and cleaning the yard, cycle counts, equipment maintenance, etc.
• Always continue to make customers a priority while performing other duties.
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Other duties as assigned.

Work Competencies:

• Customer Focus
• Teamwork
• Attention to detail
• Safety Awareness

Supervisory Responsibility:

This position does not directly supervise anyone.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

• Prolonged periods of standing and walking throughout the day.
• Must be able to lift up to 80 lbs at times.

Position Type and Expected Hours of Work:

This is a full-time position, 40 hours/week. Must be able to work day, evening and weekend shifts as needed.

Required Education and Experience:

• High School Diploma or GED
• 1-2 years of customer service experience preferred.
• Valid drivers license.
• Forklift experience preferred.
• Must be 18 years old to drive forklift.

Benefits Offered:

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Company paid$25k Life Insurance Plan
• Employee discount
• Vacation time

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.