Lumber Sales Coordinator

Parr; West Linn (OR); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

2 weeks vacation on day 1

Sick days

7 holidays

Medical plan

Dental

Vision

401(k) match

Profit sharing

Tuition reimbursement

Referral bonus

Job summary

PARR is seeking a Lumber Sales Coordinator to support the sales team by creating quotes, processing orders, and coordinating material shipments to customers in the residential construction market.

You will interact with multiple departments and customers, ensuring accurate orders, timely deliveries, and strong customer service. This role requires robust communication skills and familiarity with building materials.

Qualifications

• Knowledge of building materials or construction industry is required.
• Strong communication via phone and email.
• Proven ability to develop customer relationships.

Responsibilities

• Write quotes and orders with accurate pricing.
• Process orders and manage deliveries in a timely manner.
• Attend training and complete AMT training as required.
• Maintain customer profiles and contact information in CRM/Outlook.

Skills

Communication skills

Relationship building

Time management

Typing 40+ WPM

Ten-key by touch

MS Word

MS Excel

MS Outlook

English proficiency

PLC selling principles

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.Pay: $23.27-$25.51 hourlyPARR’s Lumber Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by creating quotes, processing orders, and helping to manage construction schedules. The Lumber Sales Coordinator receives daily direction from Lumber Outside Sales Person on the team and reports to the Division Sales Manager. Interacts daily with General Managers and both internal and external customers.Interacts regularly with corporate employees (Central Purchasing Department, Account Management Team, IT Department, Window Sales, Millwork Sales, Truss Sales). Interacts regularly with vendor representatives and industry associates.Duties and ResponsibilitiesEstablish and maintains professional relationships with customersCommunicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsiteExpertly uses, promotes & facilitates PARR Bridge StrategyProactively set, reach for, and meet (or exceed) personal sales and profit goalsPrimary player in deepening customer relationship and scheduling timely material shipments – ensuring account profitability as well as customer satisfaction & loyaltyAbility to sell on overall quality, value, and service, rather than pricePrecisely and efficiently manage one’s time and prioritize workflow in fast-paced environmentCommunicates with dispatch to ensure that they are not overpromising deliveries to customersSends pictures of returns to dispatch with request for pickupMaintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrixMaintains cleanliness of workspaceFollows best practices in order entry, setting up deliveries, and all aspects of jobWalks customer to product in storeIntroduces himself/herself to customer and uses customer’s name when possibleManages their open orders to ensure orders are being invoiced in a timely manner or deletedAccurately takes in plans and submits details to the MES and/or EWPUses DDMS to ensure customer satisfactionFollows SPC guidelines and proper GP%Completes PO’s on time, confirms confirmation and ties PO to orderGreets walk-in customers professionallyAnswers phone promptly with professional greetingIdentifies customer’s urgency and completes orders quicklyConfirms customer’s material needs prior to sending deliveriesMaintains material specifications for customer PTO’s in customer folderCompletes quotes and follows up in a timely mannerProactive with customer’s needsMaintains a PARR share file for customer plans and take-offsHas a high level of follow-through with orders – ensures inventory arrives, communicates with customers, etc.Perform other related duties as assignedJob KnowledgeWrites quotes and orders with a high degree of accuracy and speedWrites transfers and purchase orders with correct pricingCan simple takeoffs for windows, doors, siding, and other materialsRegularly attends PK’s and PARR offered classesCompletes AMT trainingFollows proper material return proceduresManages outlook and personal notebookSearches inventory and open orders in all yards to meet customer’s preferred optionUtilizes all resources to find solutionsFollows all AR account and cash handling proceduresSeeks to learn products and their application for end userCompletes online training as neededUnderstands pricing levels and avoids un-necessary discountingAble to seek out product transactions and order historySeeks substitute products if out of stockReports low inventory when neededMakes outgoing phone calls to prospects regarding business opportunityTeamworkAttends and helps perform inventoryArrives on time and prepared to workAdheres to company policiesTakes ownership of self, PARR performance, customer challenges, and does not criticize or condemnWorks to ensure that other divisions of PARR Lumber also get an opportunity to sell each customer materialsAssists customers in store/yard/warehouse when neededAssists other team members with work as appropriateContributes ideas to make things betterOrganizes and presents PKs to entire team when neededSafetyWears high visibility when needed and proper uniformKeeps workspace clutter freeAlways operate equipment safelyConsistently follows company safety protocolsParticipates on safety committee as neededEncourages coworkers & customers to follow best practices with safetyProactively brings safety issues to the attention of managerCommunicationCommunicates in a professional style to entire yard and crewParticipates in team meetings and discussionsCommunicates professionally and productively with AMTNotifies customer when product arrivesConfirms delivery time with customer after scheduled in DDMSWrites legibly on business logs and other handwritten materialResponds to voicemails in a timely mannerResponds to emails promptly and with correct grammar and spellingTakes ownership and communicates with management when mistakes are madePuts clear delivery and contact information on ordersHas relationship with all coworkers and uses those relationships to solve problemsCommunicates with operations team about material returns, requirements for them and pictures as appropriateHas relationship with vendors and communicates support neededCommunicates with customers about market changes/conditionsProfessionally manages upset or disgruntled customersInforms receiver on status of cancelled special orders or materials to be returned to suppliersBrings areas of concern to management’s attentionProactively and positively communicates with all audiencesQualificationsKnowledge of building materials and or experience in construction industry requiredStrong communication skills both through phone and emailProven ability to develop relationshipsMust be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the jobTen-key by touch requiredMust be able to type 40+ WPMProficiency in Microsoft Word, Excel, and OutlookAbility to speak, write, and read English requiredAbility to execute PLC selling strategies and initiativesAbility to achieve sales goals and objectivesKnowledge of PLC selling principles, practices, and protocolsWillingness to share department responsibilities to meet deadlinesHigh School Diploma or GED equivalentInterpersonal SkillsAbility to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environmentDemonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all typesMust maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and soldAbility and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customersAbility to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groupsStrong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracyAbility to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellenceAbility to think and respond quickly, positively, and professionally to constantly changing circumstancesAbility to appropriately manage stress and interact with othersWorking ConditionsThis position works at lumber location at a desk with a computer.Physical RequirementsAbility to sit and/or stand for extended periods of timeMust be able to lift/push/pull up to 50 pounds and carry objects 50 feetMust be able to work in an office environmentWe know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for the 3rd year in a row, we offer industry-leading benefits:Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks offEmployee paid sick days7 holidaysStandard medical plan with a very low $1,000 deductibleDental, Vision, EAP (Employee Assistance Program)Massage, Chiropractic and Acupuncture coverageFSA (Flexible Spending Account) and Childcare pretax spending programsFootwear subsidy through boot vendor after 90 days of employmentUp to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd yearIn addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approvalTuition reimbursement (up to $2,500/year)Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)$1,000 referral bonusPARR Promotes!We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.