LTSS Service Care Manager

Pyramid Consulting, Inc; Orlando (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization in the Healthcare Industry as an LTSS Service Care Manager. This role offers a unique opportunity to manage a caseload for members with long-term care needs, involving significant travel and collaboration with healthcare providers. You will conduct assessments, coordinate services, and ensure quality care delivery. With a hybrid work model, this position allows for flexibility while making a meaningful impact on the lives of those in need. If you have a passion for healthcare and a background in care management, this is the perfect chance to advance your career.

Benefits

Health Insurance (Medical, Dental, Vision)

401(k)

Paid Sick Leave

Qualifications

• 2+ years of care management experience required.
• Experience in chronic disease and long-term care management.

Responsibilities

• Manage caseload for healthcare members with long-term care needs.
• Conduct member assessments and monitor service delivery.

Skills

Chronic Disease Management

Long-Term Care

Care Management

Bilingual in Spanish

Microsoft Office Proficiency

Education

Bachelor’s Degree

Tools

Electronic Medical Records

Job description

Immediate need for a talented LTSS Service Care Manager. This is a 6+ months contract opportunity with long-term potential, located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if interested.

Job ID: 25-67037

Pay Range: $23 - $25/hour. Employee benefits include health insurance (medical, dental, vision), 401(k), and paid sick leave (depending on work location).

Key Responsibilities:

• Managing a caseload for healthcare members with long-term care needs.
• Monthly and quarterly member contact, involving 80% travel. Remote role. Driver’s license required.
• Conducting member assessments and documenting notes.
• Completing assessments with members, caregivers, or providers to gather information for care plan development.
• Monitoring service delivery and following up via in-person visits and phone contacts.
• Authorizing and coordinating referrals for services.
• Ensuring provider services are delivered without gaps and identifying deficiencies in care plans.
• Assisting in developing informal or voluntary services to support member care plans. Collaborating with discharge planners, physicians, and other stakeholders to ensure proper discharge and care plans, and coordinating acute and long-term care services.
• Helping members file and resolve complaints and appeals.

Key Requirements and Technology Experience:

• Experience with chronic disease management
• Experience in long-term care
• 2+ years of care management experience
• Experience with electronic medical records
• Bilingual in Spanish; proficiency in Microsoft Office
• Bachelor’s degree and 2-4 years of relevant experience

Our client is a leading organization in the Healthcare Industry. We are currently interviewing for this and similar contract positions. Interested candidates should apply online for immediate consideration.

Pyramid Consulting, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.