LTD Case Specialist

Sedgwick; Minnesota; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

PTO

Job summary

Sedgwick is seeking a motivated LTD Case Specialist in Minnesota to analyze claims, determine benefits, and manage settlements in accordance with plan provisions. This role involves identifying when outside vendors or independent medical evaluations are required and coordinating with management on complex cases.

The position requires a Bachelor's degree (preferred), four years of medical disability experience or equivalent combo of education and experience, and strong communication, analytical,

Qualifications

• Bachelor's degree preferred; licenses as required.
• Excellent oral and written communication, including presentation skills.
• Analytical and interpretive skills; strong organizational skills.

Responsibilities

• Analyzes assigned claims and determines benefits due.
• Informs claimants of documentation required and timeframes.
• Manages claims to ensure compliance with plan provisions.
• Provides appropriate documentation to LTD Manager for reporting.
• Determines need for outside vendors, surveillance and/or independent medical evaluations.
• Negotiates settlements within designated authority level.
• Makes claim payments and revisions to benefit amounts.
• Communicates status on decisions to client, claimant and supervisor.
• Calculates and collects overpayments.

Skills

Analytical skills

Communication skills

Negotiation skills

Teamwork

Microsoft Office

Attention to detail

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

LTD Case Specialist

PRIMARY PURPOSE:

To analyze claims and determine benefits due ensuring compliance with plan provisions; to determine need for outside vendors, surveillance, and/or independent medical evaluations; to negotiate settlements and to make claim payments and revisions within designated authority level; and to calculate and collect overpayments.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Analyzes assigned claims and determines benefits due.
• Informs claimants of documentation required to process their claim and timeframes.
• Manages claim to ensure compliance with plan provisions.
• Provides appropriate documentation to LTD Manager for reporting purposes.
• Determines need for outside vendors, surveillance and/or independent medical evaluations as required and seeks advice from management, as necessary.
• Refers cases to LTD Supervisor, LTD Manager, or Project Manager.
• Negotiates settlement of appropriate claims within designated authority level.
• Makes claim payments and revisions to benefit amounts.
• Communicates status on decisions to client, claimant and supervisor.
• Calculates and collects overpayments.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Licenses as required.

Experience

Four (4) years of medical disability experience or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Computer keyboarding, travel as required

Auditory/Visual:

Hearing, vision and talking

NOTE:

Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $55,000 USD annual salary. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.