LTCR ICF/IID Social Services Surveyor

Texas Health and Human Services; Houston (TX); On-site; USD 69,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services is seeking an LTCR ICF/IID Social Services Surveyor in Houston to conduct on-site licensure inspections and investigations in intermediate care facilities, ensuring compliance with state and federal rules.

The role requires licensure as a Texas social worker, strong report-writing skills, and willingness to travel up to 80% across the region and state. The position offers competitive state benefits and a regular daytime schedule.

Qualifications

• Knowledge of social work principles and professional standards.
• Experience in QA monitoring, surveys, or investigations preferred.
• Licensed to practice as a social worker in Texas.

Responsibilities

• Conduct on-site licensure inspections and investigations in facilities.
• Prepare reports detailing deficiencies and regulatory findings.
• Verify correction of cited violations during facility visits.
• Travel 80% across the region and state, with on-call duties as needed.
• Maintain professional judgment and accurate documentation.

Skills

Social work knowledge

Report writing

Interpersonal skills

Independence

Documentation

Education

Texas Social Worker License

Job description

Date: Aug 28, 2026

Location: HOUSTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: LTCR ICF/IID Social Services Surveyor

Job Title: Soc Svcs Surveyor (ICF-MR)

Agency: Health & Human Services Comm

Department: Rgn 06-Reg Svc ICF-MRSurCert

Posting Number: 20386

Closing Date: 10/27/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Range: $6,155.63 - $6,779.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-20

Shift: Day

Additional Shift

Telework: Not Eligible for Telework

Travel: Up to 80%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location

Job Location City: HOUSTON

Job Location Address: 5425 POLK ST

Other Locations

MOS Codes: 6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD

LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

ICF/IID Social Services Surveyor – Starting Market Rate Salary $73,867.50

As part of a collaborative team of public servants, a social services surveyor protects residents’ health and safety by conducting on-site inspections and investigations, including investigations of abuse, neglect, and exploitation, in Texas intermediate care facilities to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state – Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, and narrative to support regulatory determinations. Must be professionally qualified as a social worker – see below for details.

Essential Job Functions (EJFs)

• Under the direction of a program manager, a social services surveyor conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, or exploitation in facilities to determine compliance with federal and state health and safety regulations.
• Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding social services provided in intermediate care facilities, which serve individuals with intellectual and developmental disabilities and must receive services that meet their specialized needs.
• Conducts exit conferences with facility staff regarding findings. Completes inspection or survey reports detailing deficiencies, and narratives to support regulatory findings.
• Visits long-term care facilities to verify correction of previously cited regulatory violations.
• Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, and reports.
• In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
• Be available for on-call duties for emergencies such as weather events or high-priority situations at providers.
• Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

Knowledge, Skills And Abilities (KSAs)

• Knowledge of social work principles and acceptable professional standards of patient care.
• Knowledge of individuals with intellectual or developmental disabilities.
• Skilled in performing social work in quality assurance monitoring, certification, survey, and/or investigation of health facilities.
• Ability to interpret complex regulatory policies, procedures, and regulations.
• Ability to work independently.
• Ability to use the computer for writing reports.
• Ability to use the computer for writing reports.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to multi-task and track multiple activities with competing priorities.

Registrations, Licensure Requirements Or Certifications

• Licensed to practice as a social worker by the Texas State Board of Social Work Examiners.
• Must successfully complete state and federal training and become qualified to conduct surveys independently in the federal intermediate care facility program within the first 12 months of employment.

Initial Screening Criteria

Experience performing quality assurance monitoring, program review, certification surveys, or investigations.

Direct Experience With Individuals With Intellectual Or Developmental Disabilities.

Prefer one year of Qualified Intellectual Disability Professional (casework) experience in an intermediate care facility or social work experience in a long-term care setting working with persons with intellectual disabilities.

Additional Information

Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation.

All applicants must pass a fingerprint criminal background check and the SEMARC (Search Engine for Background Checks) check. Additional checks as applicable may include the NAR (Nurse Aide Registry) and LNFA (Licensed Nursing Facility Administrator) check.

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Houston