LTC Services Leader: Center of Excellence Lead

Prolec-Ge Waukesha, Inc; Goldsboro (NC); On-site; USD 169,000 - 180,000; Full time

Job summary

Prolec GE Waukesha is seeking a highly experienced LTC Services Leader to establish and lead our Load Tap Changer Center of Excellence in Goldsboro, NC. The role focuses on driving technical excellence, expanding high-margin LTC service offerings, and building long-term partnerships with utility customers.

You will guide inspections, diagnostics, retrofits, and maintenance, develop technician certifications, deliver training, and mentor a team while partnering with Sales, Engineering,

Qualifications

• Deep expertise in LTC/OLTC systems, transformer services and utility operations.
• Proven ability in advanced troubleshooting, diagnostics, and failure analysis.
• Strong business acumen with experience driving service growth and managing customer relationships.
• Exceptional leadership and mentoring skills with a track record of developing technical teams.
• Strong communication and presentation skills, with experience delivering training or speaking at industry events.

Responsibilities

• Lead the strategy, execution, and continuous evolution of the LTC Center of Excellence.
• Drive growth, profitability, and commercialization of LTC service offerings.
• Provide expert technical leadership for complex LTC inspections, diagnostics, retrofits, upgrades, and maintenance.
• Develop and implement technician certification programs to strengthen internal capability.
• Deliver training programs, workshops, and industry presentations to internal teams and utility customers.
• Partner cross-functionally with Sales, Engineering, Operations, and regional Service teams.
• Support pricing strategies, quotations, and scope development for LTC services.
• Mentor and develop a team of LTC Field Service Technicians, ensuring standardized best practices.
• Foster long-term customer relationships, including MSAs, for LTC maintenance programs.
• Lead continuous improvement initiatives aligned with Lean principles.
• Coordinate project execution across regions while ensuring safety, quality, and customer satisfaction.

Skills

LTC/OLTC systems

Transformer services

Utility operations

Leadership & mentoring

Strategic leadership

Education

Bachelor’s degree in Electrical Engineering

Job description

Prolec GE Waukesha is seeking a highly experienced LTC Services Leader to establish and lead our Load Tap Changer Center of Excellence in Goldsboro, NC. The role focuses on driving technical excellence, expanding high-margin LTC service offerings, and building long-term partnerships with utility customers.

You will guide inspections, diagnostics, retrofits, and maintenance, develop technician certifications, deliver training, and mentor a team while partnering with Sales, Engineering,